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Maxtor one touch 750 I/O error - Computers & Internet

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  • drewmckaig Apr 23, 2010

    we are using Vista now. the maxtor has been working fine until today?

    reload drivers after the 1st error message earlier and it seemed to work fine again.

    then tonight it is showing error again, and not reading drive. tried hooking to our laptop and it does not read maxtor drive either? there are very important files on there.



    It showed that the files are there, just not reading them. Any ideas?

  • drewmckaig Apr 23, 2010

    my maxtor 750gm external storage device is not being recognized by the PC running on Vista.
    has been working fine until today, now saying I/O error.

  • drewmckaig Apr 23, 2010

    we reloaded the drivers earlier and this did not help.

  • drewmckaig Apr 23, 2010

    we tried on two other devices not working;

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Two of the most common causes of I/O (Input/Output) device errors are driver based. Typically, either the device's driver is not enabled or it is out of date.

  • Access "Control Panel" from the Start menu and then choose "Performance and Maintenance."
  • Click "System" and then go to the Hardware tab and click on "Device Manager."
  • Find the device that is registering an error by expanding the nodes of the appropriate category. If the device has a red "X" on the icon next to its description, the hardware is disabled; proceed to Next Step to enable it.
  • Go to the General tab and click "Enable Device" found under the Device Status section; then press "OK." (Note: You may have to follow prompts, as indicated through an enabling device wizard. If you do, continue to click "Next" and follow the prompts until the process has completed.) Test the hardware.
  • Go to the Driver tab and click "Update Driver." Follow the prompts until the process has completed and then test the hardware.
Thanks for Contacting FixYa...

Posted on Apr 23, 2010

  • shafi
    shafi Apr 23, 2010

    Have you Tried Enabling /disabling Feature by Going to Device Manager...
    OR Completely Remove its Driver From PC >Reboot PC >Then Reload Driver >Then Check out


    Still problem exist..

    >Check it on Other PC(If it is OK in Other PC ,Then make System Restore(Reload OS) and install driver if needed after Restoration)

  • shafi
    shafi Apr 23, 2010

    To check Detection of Device(Power it Down/Disconnect it from Power>Wait 30Seconds>Connect it Again)...Try to format....


    Check Data Cable>Check Partition&Format Status Using device management(Partition&Format are Correct for your Operating System) >Check Drive's Status Using Device Management(driver has Driver Letter Designation).....


    Still problem exist Device need to be manual repair.....


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Your xp can't read it. either use other OS or vista. You can format it using vista and win 98 will be perfect to read and backup. only exclude xp out of your maxtor.

Posted on Apr 23, 2010

  • Aruna Singh
    Aruna Singh Apr 23, 2010

    Your disc at present is handling a virus which is corrupting autorun. the best advise from me is kindly plug your hdd to a linux system use mount command alongwith mkfse command to format the disk. After doing this your ehdd will be fine.

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