Question about Sony Cyber-shot DSC-W120 Digital Camera

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My camera will turn on but the lense wont come out and the screen tells me to turn it on and off and when i do i still have the same problem

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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 23, 2010

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I dropped my camera and now when turning camera on the shutter comes out for about 2 seconds then it beeps and then it goes back in, I can view photos but not take any.


The most of cases problems is your camera lense wont come out properly. it's appear to be a electronic problem but it's defenetly a mechanical problem. do do as i say. turn on your camera and after lense came out quickly remove the battery. after that camera lense move out shake it well. shake your camera well. your target should be remove if ther any blocking thing the way your camera lense come out. if this way wont work you have to open your camera and check your mechanism. some time it can be broken lense.

Jul 09, 2009 | Casio Exilim EX-S880 Digital Camera

1 Answer

My Sony Cyber-Shot DSC-W55 camera does not turn on properly. When I press the gallery button, everything runs smoothly. When I press the on button, the lens opens and closes several times, making a little...


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Fuji finepix a600


If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
Olivia

Oct 30, 2008 | Fuji FinePix A600 Digital Camera

1 Answer

Sony cyber shot dsc w55 7.2 mega pixels


turn on when lense extends take hold of the end of the lense and gently twist and pull the lense you may hear it click do not force the lense then turn on and off again this should solve the problem.

Aug 07, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

When I turn on my Camera, the screen turns blue and say Zoom Error in red writting, and it wont turn on, and the shutter will not shut!


This happens du to friction in the movement of the lense assembly. Did you happen to drop it in sand or on hard surface. If the camera if exposed to sand, just the cleaning of the lense assembly,( gears and the barrels) will solve the problem. But, if any damage is there then the complete lense unit needs replacement.

Jul 17, 2008 | Olympus Cameras

1 Answer

Zoom Error


this usually happens when you turn on the camera with the lense cover still on. just turn it off and remove the lense cover and turn it back on again. hope this helps.

Mar 16, 2008 | Fuji FinePix S5100 Digital Camera

3 Answers

Shutter wont open or close


Hi seems to be a mechanical problem.

Feb 20, 2008 | Panasonic Lumix DMC-FX3 Digital Camera

1 Answer

Lense wont open


Firmware fault Tell Olympus Tech Support

May 04, 2007 | Olympus Camedia C-50 Zoom Digital Camera

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