Question about HP DVD 740VI 16X16 Dual Layer LightScribe DVDRW Blk RTL (HPDVD704VI) Burner

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Drive wont recognize any media

I put in a disk, and the drive doesn't even read it, or see that it's there.

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  • big bucks Mar 23, 2009

    my tray will not eject or open

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  • 47 Answers

This is usually caused by dirty drive lens, too scratched CDs or CD burnt at faster speed than your ROM can read. (I am assuming that your pc detect the CD drive and has no hardware conflict with it).

Try reading an unscratched prerecorded (original CD), if it does not read this as well then your lens are dirty, try using a CD lens cleaner if these dont work then you need to open your ROM and use a highly volatile organic lens cleaner chemical.

Posted on Mar 24, 2008

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