Question about HP Compaq Presario V2000 Notebook

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The mouse is no working correctly, it is just working the arrow but not the enter

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  • 43 Answers

Firstly, have you tried using an external mouse yet?

I think it's the mouse left clip faulty, one of the common problems that most people face.

try using external usb mouse and see if it solve the problem.
if not then re-install the laptop itself.

thankyou

colticz

Posted on Apr 23, 2010

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If the arrow does not appear, it usually means that Windows did not detect a mouse. A quick and easy way to test this is to plug in a USB mouse from a desktop computer. If your arrow returns, that confirms Windows does not see your mouse. If this *is* the case, then go into the BIOS screen (F2? when booting) and look through the menus to make sure mouse is enabled. Also make sure to look for an option under "Dock" that says something like disable mouse when docked. If plugging in a USB mouse does not make the pointer re-appear, then you may have windows problems. I'd try easy things first, like re-installing the mouse driver for your laptop. This especially if you have a fancy driver for multi-finger gestures 8-). While you work on this, try the Tab and ALT-Tab keys to move the focus around on your desktop. The Start menu also springs up with the Windows key. Space and Enter are like clicking. ALT-Enter like right-clicking.

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Hello,
There is a very good chance it's one of two problems. First, while theoretically you can connect tons of USB products, sometimes USB ports can be kind of hinky... Try unplugging something else USB based and plugging in the mouse or try several different ports. Also be sure it's not plugged into a USB hub and is going directly into your computer. If this works play with the arrangement of your USB devices until you find a configuration that works, maybe you'll have to switch out a printer or external drive while using your USB mouse...
If this doesn't provide a solution the next thing to do is to uninstall the pointer device driver in device manager and allow it to re-install.
If you don't have an alternate mouse to complete the task, here is the keyboard shortcuts for Windows although depending on your version of Windows it may be slightly different.
-First hold the windows key and hit the r key (win+r)
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-Next type mmc this will bring up a management console
-Next press the ALT key and hit the down arrow key
(this should drop down the file menu, if it doesn't please try ALT+F)
-Use the arrow key to scroll down to Add/Remove snap in and hit enter.
-Use the arrow key to scroll down to Device Manager and hit ALT+A to add the device manager to the console. Hit enter.
-Make sure local computer is selected if this menu comes up and hit enter.
-Hit enter one more time bringing you back to the console with the device manager added.
-Hit tab to get to the center console and scroll down to mouse.
(If tab isn't doing anything please hit the ALT key once.)
-Hit enter to open the tree if it isn't already
-Scroll down to mice and other pointing devices (or something along these lines) and hit the right arrow key to expand the tree again.
-Select the USB mouse with arrow keys
-Hit the alt key again then the down arrow (not together) and then the right arrow key until you get to the action menu and use the arrow key to go down to uninstall and hit enter.
-Wait a moment and then go back to the action menu (you may have to hit tab just keep trying tab and the down key (not together) until a menu opens. Go over to the action menu again and choose scan for hardware changes. The computer should recognize the mouse and now work.
I hope this helps you. Thank you.

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Did you restart or reboot your system? if not restart your system and see whether it's working or not. Most of the time replacing a hardware we need to restart or re-boot the system.
If your mouse doesn't work than use Keyboard. Press Ctrl+Esc simultaneously than use the arrow key up>choose the control panel>press enter>use right arrow key to choose the mouse option there press enter key again after you have selected.>Using Tab key and arrow key for choosing the option for "setting" that you wanted to change. See whether the setting is correct or not. If not set your setting.
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Hi,

You can hit Window+U at the Welcome Screen, this will turn on the on-screen keyboard. Reinstalling the drivers should fix the problem

............................................................
Also to enter save mode, when the system powers up hold down F8 Key. Use your arrow keys to move to "Safe Mode" and press Enter key.

Please post your feedback.

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I see your delema i would normally agree with beast_b9 however i fail to see how you can "right click". I recommend:

first put these instructions on paper

on your key board press Windows key + pause break
press tab untill it highlights the general tab
now with the right arrow go to hardware tab
press tab until device manager is highlighted now press enter
press tab and with the down arrow go down to "universal serial..."
press the right arrow and go down to usb root hub
press enter and press tab untill the general tab is selected
go right untill you reach driver tab
press tab utill rollback driver is selected
now press enter

Hope i could help
CBZ

Comment if you need more assistance

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Using your keyboard, press the windows hot key, then use the arrow keys to go up and to the right to control panel, then arrow over to the system icon, then arrow through the tabs to the hardware tab, then press TAB to select the "device manager" button and click enter....in the device manager, press tab again in order to highlight the first selection and arrow down to "mouse and other pointing devices" then press the right arrow key to expand that selection and see if it is recognizing your mouse pad, if it does, highlight it and press enter, arrow over to the "driver" tab and try updating the driver, if that doesn't work, try a troubleshoot from the first properties tab.....and if none of this works......the touchpad is most likely dead. Try contacting the manufacturer and see if they can replace the touch pad.....

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I assume there is no second mouse on the system and you are using keyboard commands. Try the following in the device manager..
  1. Press Control-Esc or press the Windows key on your keyboard to bring up the Start menu.
  2. Using the up arrow key, highlight "Settings."
  3. Right arrow key to "Control Panel" and press the enter key.
  4. Use the arrow keys to highlight the System icon and press the Enter key.
  5. Use the right arrow key to select the Device Manager tab. (For Windows XP/2000 , use the right arrow key select the "Hardware" tab. Now use the tab key, select the "Device Manager" button and press the enter key.)
  6. Use the "Tab" key to select the "Computer Icon" at the top of the list of device icons.
  7. Use the down arrow key to highlight the Mouse icon.
  8. Use the right arrow key to open the mouse icon and verify there is a mouse icon that states, "HID-compliant mouse," and another entry that states the name of your USB device.
  9. If there are any errors reported on these icons by exclamation points or red X's, highlight these icons using the arrow keys and "Tab" to the "Remove" button and press the enter key. (For Windows XP/2000 , highlight these icons using the arrow keys and then press Alt-A keys. From the "Action" menu, highlight "Uninstall" and press the enter key.) When the "Confirm Device Removal" box appears, press the enter key.
  10. Once these icons have been removed, use the Tab key to get to the "Refresh" button and allow Windows to re-detect the pointing device. (If u r using Windows XP/2000 , press the Alt-A keys. From the "Action" menu, select "Scan for hardware changes" and press the Enter key.)
  11. Use the arrow keys to open the Mouse icon again and verify that there are no errors reported.
  12. Power down the computer system and restart Windows.

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