Question about RIM BlackBerry Bold 9000 Smartphone

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Blackberry 9000 stuck on black screen w/ "blackberry" logo and 70% load completion bar....why??? did soft/hard reset...took battery out overnight, etc. NOTHING is working...still stuck! HELP!

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  • alisagalper Apr 23, 2010

    i downloaded desktop manager....that's not the problem. my bb won't respond to anything...every reboot brings it back to black screen w/ logo. won't connect to computer when plugged in to USB...

  • Anonymous Mar 31, 2014

    Blackberry phone started a download and battery ran out now it's stuck on loading how do I sort out problem to get phone working

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  • 3 Answers

You need to reload the OS completely...

just use firmware + desktop manager

flash it

Posted on Apr 23, 2010

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Blackberry bold 9000 rebooting solution


If your BlackBerry Bold 9000 series device is frozen or not responding, you will probably want to reset the unit. Here are the different types of resets that can be perfomed in the order they should be tried.
Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.
Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.
Hard Reset
If none of the above works, pull the battery out of the unit for a few seconds, then reinsert it.

May 13, 2011 | RIM BlackBerry Bold Smartphone

1 Answer

My bb is getting rebooting


If your BlackBerry Bold 9000 series device is frozen, rebooting or not responding, you will probably want to reset the unit. Here are the different types of resets that can be performed in the order they should be tried.

Remember your data will we wiped. So make a backup.

Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE.

Double-Soft Reset
Press ALT + RIGHT SHIFT(CAP) + DELETE . The screen will go blank for a few seconds. When the screen comes back on, immediately press ALT + RIGHT SHIFT(CAP) + DELETE again.

Hard Reset
If none of the above works, pull the battery out of the unit for a few seconds, then reinsert it.

Mar 12, 2011 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

I put my phone on the charger & the screen went white & displayed the hour glass & has been stuck like that ever since. I even bought a new battery & it's still like that. It won't do...


try doing a battery pull if that doesnt work you'll want to run the application loader. i found steps on www.tmobile.com/forumsIf the LCD screen is white, blank or empty, a soft reset may need to be performed, or there may be an error with the display drivers and the OS will need to be re-loaded onto the device. Please follow these steps:

  1. Remove the battery from the device.
  2. Wait 15 seconds, then replace the battery in the device.
  3. Turn the phone back on.
  4. If the screen is no longer white and functions correctly, the issue is resolved.
  5. If the screen is still white, continue troubleshooting.
  6. Confirm BlackBerry Desktop Manager has been downloaded to the computer.
If BlackBerry Destop Manger is installed, skip to step 2. If not,

  1. Install Desktop Manager
  2. Backup your information using the BlackBerry Desktop Manager (recommended).
  3. Download and install the blackberry handheld software to your computer.
Note: Running the Application Loader will take approximately 15-60 minutes to complete.


***ALTHOUGH THESE STEPS ARE FOR THE BLACKBERRY 9700 BOLD BY TMOBILE, THE PHONE MODEL IS THE EXACT SAME AS THE BLACKBERRY 9000 TOUR, OR BOLD THROUGH AT&T****
thank you!!!
p.s. please also provide feedback that reflects the solution provided i.e. 3 or 4 thumbs! thank you!!!!

Jan 10, 2011 | RIM BlackBerry Bold 9000 Smartphone

2 Answers

Unlock my Bell Blackberry 9000 for free


I've had similar situations as most here and still can't get it going.

My phone is stuck in a constant reboot cycle where it does the following:
1) Shows red led for about 15 seconds
2) Goes blank for about 5
3) Shows the Blackberry screen with loading progress bar that always stops at the same spot.
4) And then repeat back to 1).

It repeats over and over. I tried letting the battery completely drain and starting it from scratch to no avail. It just reboots again and again.

Any help is much appreciated. quote.gif

Dec 04, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

My blackberry 9000 bold shows jvm error 102 plz guide how to fix it .its not woking only white screen with this error shows when i on the phone.


Hi, i think if you try resetting it, it might work .
There are three ways you can reset the black berry phone.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry right here.

Hope this Tip helps.

Sep 26, 2010 | RIM BlackBerry Bold 9700 Smartphone

2 Answers

Blackberry 8900 can't open messenger


Hi, you can and reset the phone.
There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry right here.

Hope this Tip helps. If so please do leave a vote for the solution.

Sep 26, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Blackberry 9000 smartphone - says bluetooth disabled - and when go into options to enable bluetooth - the screens says enabling bluetooth but nothing further happens


Hi, reset phone after resetting phone if nothing happens,Go to blackberry sites for update.

There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry right here.

Hope this Tip helps. If so please do leave a vote for the solution.

Thanks.

Aug 25, 2010 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Need to get back a default software/application but how?


Resetting the BlackBerry device is a useful way to resolve issues and is usually the first step in troubleshooting the BlackBerry device. Knowing the differences between a hard, soft, double-soft, and master reset ensures that the correct troubleshooting method has been chosen. Note: Backup all applications before resetting the BlackBerry device using the Backup and Restore tool on the BlackBerry Desktop Manager.

Please follow the below steps or resetting

Performing a SOFT reset on the BlackBerry device Performing a soft reset stops all applications on the BlackBerry device by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. A soft reset re-establishes communication between the BlackBerry device and the computer.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.
Performing a DOUBLE-SOFT reset on the BlackBerry device Performing a double-soft reset stops all applications on the BlackBerry device and is nearly the equivalent of a hard reset. Timing however is critical. Perform a soft reset by pressing the ALT+RIGHT SHIFT(CAP)+DELETE keys. The screen will go blank. When the screen is no longer black, press the ALT+RIGHT SHIFT(CAP)+DELETE keys again. You should then see another blank screen followed by an hour glass.
Note: This does not apply to the BlackBerry® Pearl™ smartphone.

If you liked my response Please do Rate this solution.

Thanks :)

May 04, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Hanging


Do you think you could provoke a hard reset by leaving the battery out overnight?

Sep 08, 2005 | HP iPAQ RX3715 Pocket PC

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