Question about Datacard SP55 Printer

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I have a Datacard SP55 plus and recently I started to get two white lines on the id card that I am printing and it goes right through the persons name so it is very noticeable I am not sure how to fix this..I have ran it through the cleaning cycle a few times

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Hello,
You have a physically damaged print-head.
The print head is in the cover and us user replaceable by pressing the lever inside the cover.
Print heads are considered consumables and need to replaced at maintenance. You can contact Datacard at there web site and they can have someone come out and change for, as well as service the printer. Or you can buy one online about $550 and change your self.

Posted on Sep 14, 2010

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Posted on Jan 02, 2017

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1 Answer

Scratches on card when printing


Hello. There is a difference between horizontal and vertical lines. Horizontal lines means you might have burned your headset. If the lines go all the way horizontally and the line has the same thikness, you should replace the headset.
If its irregular lines you probably have one of the following problems:
a) Too much temperature in your printer driver(Go to printer settings and play with the darkness setting until you reach a good printing)
b) You are printing grey colors, which are always a problem with Datacards
c) Have a look at your supplies, maybe you are buying a not so-standard brand and the cards have some polution

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Upgrade the printer firmware (Go Green firmware update) as you are likely using the newer eco friendly ribbons. The older firmware versions do not recognize this ribbon, which leads to the PR01739 error.

Download firmware here: https://www.datacard.com/id-card-printer-support-and-drivers/sp55-plus-card-printer

Dec 02, 2012 | Datacard SP55 Plus Printer

1 Answer

THe datacard sp55 color card printer is printing monochrome(black and white). I have done lots of setting changes but still couldn't manage tro print the right color. And the duplex module is not on the...


The printer needs to be serviced, The Monochrome issue could be related to a problum with the RFID chip in the take up wheal of the ribbon, but the duplex offset can only be adjusted by an authorized service provider using a special password and diagnostic tool.
www.TulsaBiz.net offers a depot service.

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Card jam in datacard printer


The rollers in the printer that move the card wear out and the rubber degrades over time, You need to have all the roller replaced and the printer should function like new. Contact MIdWestIDSolutions.com for pricing on parts or service.

Feb 19, 2010 | Datacard SP55 Printer

1 Answer

When i try to print card it causes a paper jam all time. it used to print card but not now i feel this is a grat pity cause its a good printer. It doesnt matter which place i put card it just will not lift...


fter a clear card option has been installed in a Datacard card printer SP35 Plus or SP55 Plus, a card jam error my occur. The same error may occur when after replacing the main control board.
To clear this error the printer will need to determine the sensor type. For the printer to recycle through and make this determination, a power on test card is required using the appropriate clear or opaque card type to force the firmware to redetermine the sensor type. Each time the card is changed from clear or opaque to the other type, a power test card will be necessary to redetermine the sensor type.
For additional information about Datacard printers currently on the market, SP25 Plus, SP35 Plus, SP55 Plus and the SP75 Plus, contact our id card experts toll free at 888-485-4696.

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2 Answers

After ribbon change, can't print ID card background colors - only text is printed


this machine use the thermal pressure to press out ribbon and card,
so you need check
1) your new installed ribbon is original parts or fake one
2) check again your ribbon install at properate possition and move normally when printing, or reinstall it.
3) check if there is any gap which will lost the presure balnace betwwen printer head and pressure base.
just give you some idea, send any question please
hope you fix it.

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1 Answer

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Hello,
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
www.TulsaBiz.net

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