Question about Brother HL-2170W Laser Printer

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Looks like it is installed then won't print. Says that the printer is "offline". A ! caution sign appears on the printer icon in the control panel

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Posted on Jan 02, 2017

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SOURCE: offline problem...won't print

Unplug it and then re plug it in; I suggest USB connection over anything else; don't worry about self install if you already have done so in the past. In the print > hit properties on the icon for bubblejet > go to the ports tab > scroll all thw way to the bottom and click the "USB" checkbox. and you should be good.

Posted on Aug 30, 2007

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tom19511
  • 1601 Answers

SOURCE: Not getting to print

Power light blinking problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09744&lc=en&cc=us&dlc=en&product=1139325&rule=46045&lang=en

offline problem

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01072463&cc=us&lc=en&dlc=en&product=1139325&dlc=en&lang=en


please let us know if these solve the problems you describe,
thanks

Posted on Nov 12, 2007

SOURCE: HP deskjet 3920

Hi kenjustify!

Let me help you with your concern.

First lets concentrate on your "Cartridge have problem" issue. That message means that the Cartridge of your printer has a problem (Cartridge - is a part of your printer that contains the ink, you may purchase this separately at HP since you have an HP Printer), it may not have enough ink, or its already broken. Both conclusion that i gave needs the cartridge to be replaced. But if the cartridge was newly replaced, you might try reseating the cartridge.

Lastly, on you OFFLINE issue. Just go to "Printers and Faxes" at the Start menu, then double click on your printer inside the Printers and Faxes window, and Click on "Printer" then select "Connect".

Those steps, will definitely solve the issue.

--------------------------------------------------------------------------------------------
Thanks!
I know it will work. Be Positive!
Your good rating will be very much appreciated.

Good luck and thank you!

- claudus_07™
romaragregado@gmail.com
www.romaragregado.tk

Posted on Jul 27, 2008

  • 2 Answers

SOURCE: Brother mfc is offline -

For my MFC, my PC says its ready and working properly. It really only works when I'm not connected to my cable modem. All PCs use it then. It's offline otherwise.

Posted on Oct 30, 2008

dagr81
  • 59 Answers

SOURCE: printer won't print says it's offline

hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks

Posted on Apr 04, 2009

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Help m fix my printer. I don't have enough knowledge to do it alone. I have been plugging all the wires that connect the printer and computer but yet there's still a warning that pops up and says...


ssue: ERROR: Printer is offline.
Solution: Set printer from Offline to Online

Set Printer Online If the printer is set Offline, an error message will appear and the print job will not complete. printeroffline.gif
  1. Open Printers folder:

    Windows 7 users: click here.


    For Windows Vista
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    For Windows XP Home Edition
    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'

    For Windows XP Professional Edition
    • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'

    For Windows 2000/Me/98
    • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'


  2. Right-click your printer's icon and select 'Use Printer Online'. The document will print.

    useprinteronline.gif

  3. If the document does not print and the job remains queued, a printer icon will appear to the left of the time on the Windows taskbar.

    printjobdisappears.gif

  4. Double-click on the printer icon to open the 'Printer' window.

  5. Click on the document title below the 'Document Name' column.

  6. From the 'Document' menu select 'Restart'.




1. Click the start icon, then click Devices and Printers.

2. Right-Click the printers icon and select See what's printing in the dropdown menu.

seewhatsprinting.gif
3. In the next screen click the printer tab. Use Printer Offline will have a check mark to the left of it. Click Use Printer Offline.


useoffline.gif
4. Close the window. The printer will now be used online.

Sep 01, 2011 | Canon Pixma iP2700 InkJet Photo Printer

Tip

Printer Offline Error


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

on Jun 04, 2008 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

How can I print off line??


  1. To print offline, select the Start menu and scroll to the Printers and Faxes option.
  2. Alternatively, the Printers and Faxes menu can be accessed through the control panel as required.
  3. Locate the icon for canon printer.
  4. If the icon is not present, you may have to install it through the 'Add Printers' wizards available from the same screen.
  5. If the icon is present, right click on the icon to bring the drop down options.
  6. From here, scroll to 'Use This Printer Offline' and select.
  7. You should notice a change in the coloration of the icon if successful.
Good Luck

Feb 26, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

WHEN I WONT TO PRENT MY PRENTER TOLD ME THAER IS NO SOFTWER MY PRODUCT : oPTRA t 610 WHEN I WONT PRENT I TURN OFF & ON oR OBEN THAE DOOR


Default Printer Issue
The wrong printer is set as the default. See the image below for an illustration.
pattlnk_1132009_021-enus32058def.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:


    1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
      -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

    2. Right-click on the printer icon, and click Set as Default Printer. A check mark displayed above the printer icon now identifies it as your default printer.

    3. Try printing again.

Topic 3: Printer is "Offline"
The printer is set to Offline and the printer icon appears washed-out. See the image below for an illustration.
pattlnk_1132009_022-enus32058ofln.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

  1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
    -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

  2. Right-click on the printer icon, and select Use Printer Online.

  3. Try printing again.

Topic 4: Printer is not Ready
The printer is in an "Intervention Requested" state (e.g. paper jam, paper out) but no Windows print error notification message is displayed.
Explanation
The print job cleared the print queue. This means the print queue icon has disappeared from the notification area ('systray') of the task bar. The printer is holding the job, however, until the the printer is returned to a ready state.
What to do
Check the printer LCD, or operator panel menu, to verify that the printer is in a ready state. If not, return it to the required status.
Topic 5: Printer is Paused
The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.
Explanation
This is typically an end user error. Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).
What to do

    1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)
    2. Click on Printer in the upper left-hand corner of the menu bar.
    3. Is there a check mark next to Pause Printing?

      -If yes, click on Pause Printing to turn off this Windows feature.
      -If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.

Topic 10: Windows Print Spooler Issue
A problem with the Windows print spooler is preventing successful printing.
What to try
Stop and start the Windows print spooler. To do this:

  • -In Windows XP, click Start > Control Panel > Administrative Tools > Services, click on Print Spooler, click on Stop the service, and then click on Start the service.

  • -In Windows Vista, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list. Right-click on Print Spooler, and then click Stop. Finally, right-click on Print Spooler again, and then click Start.

Remove the first print job from the print queue. To do this:

  1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)

  2. Click on the first job listed so that it is highlighted.

  3. Click on Document in the top menu bar.

  4. Click on Cancel.

  5. Click Yes when you see: "Are you sure you want to cancel the selected jobs?"

Click here for illustration.
Topic 11: Other Issues
Other possible causes of a print job not printing include:

  • -USB connection problem if locally connected only.

  • -Firewall issues preventing communication.

  • -Workplace virtual private networks (VPNs) preventing communication. VPN tunneling may be required to ensure successful communication. Enabling this feature may require network administrator approval and assistance.

  • -Document formatting.

  • -Driver settings.

  • -Application-specific issues relating to the application's Printer Setup.

Topic 12: Last Resort
If you have tried all of the above suggestions to no avail, try the following:
  1. Reboot your computer and try printing again.
  2. Turn the printer off and on, and then try to print again.
  3. Install a different printer driver, e.g. PCL, PostScript, HBP, or XPS driver.

Dec 14, 2010 | Lexmark Optra T610 Laser Printer

2 Answers

I cannot print to my printer...it says it is offline...how can i fix that? its connected to the network and all network cables are working fine...


may be you should check, in first, in the control panel / printer ; right click on the icon of your printer , verifier that it isn't setup in offline mode , otherwise i don't know ....

Jan 14, 2010 | HP LaserJet 1320 Printer

2 Answers

The printer is always offline


try this go into control panel click on printers to open all available printers. make sure your printer is set to default. right cilck on your printer a menu will appear look for use printer online and click on it if its a setting this will fix it. if not uninstall and then reinstall the printer software with your antivirus disabled

Oct 25, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

IT SAYS ITS OFFLINE, I NEED IT ONLINE.


Hi,
perform the syeps below if you are using XP Operating SystemL
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

Apr 06, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Printer stopped printing and says its off line!


HI,

Im Rizwan from India, i would to tell u to check few things that will resolve this problem

SOLUTION:

NO 1: Check the Connection and power
1.Check the USB cable and the power line to the printer.
2.unplug and replug the cables at the PC an printer end.

NO 2:Check the printer status in control panel.
1.Click start - >Run.
2.In the run window type "control" (without quotes).control panel will open.
3.In the control panel, look for printers and fax and check the printer icon.
4.If printer icon says Offline, Right click on printer icon and select "use printer online"
5.Try printing, if it didnt print follow step NO 3.

NO 3:Restart the USB Composite Device.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET 720C
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Try printing Now, if it didnt work please response.

Thank you
Rizwan
rizwan84tx@gmail.com

Dec 06, 2008 | HP DeskJet 722c InkJet Printer

1 Answer

Hp deskjet f340 series keep showing offline


hi,

follow the steps:

>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.

if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.

Thanks and regards,
Agnel

Feb 29, 2008 | HP Deskjet F340 All-In-One Printer

3 Answers

Offline problem...won't print


Unplug it and then re plug it in; I suggest USB connection over anything else; don't worry about self install if you already have done so in the past. In the print > hit properties on the icon for bubblejet > go to the ports tab > scroll all thw way to the bottom and click the "USB" checkbox. and you should be good.

Aug 27, 2007 | Canon BJC 2100 InkJet Printer

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