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Did this problem occur after a OS upgrade? Open Device Manager, DVD/CD-ROM drives, open and uninstall the DVD/CD rom. Reboot your machine, Win 7 should apply the correct driver. If you need a driver go to your manufacturer's website. Drivers and support section.
The driver for the CD ROM it is loading with windows when you instal the computer ..If the drive letter disappeared and it seams to be uninstalled in device manager it means it was attacked by a virus and even if you load the driver again it will do the same ..In this case you have to reinstall the operation system from the recovery source or from a boot-able disk ..
Right click on My Computer>Manage>Device Manager>does your CD-ROM have a yellow ? or ! on it?
If so, then you somehow need to install a driver for your computer to recognize your drive. If you can get an external CD-ROM that connects to a USB port, maybe you can install the drivers that way. Once that CD-ROM is working, then you can get the drivers installed for your modem. Hope that helps!
It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.
TS-H292B error code 28 go to the device manager, to get there click Control panel, systems, Hardware, Device Manager click the plus sign given before dvd cd rom drive right click dvd or cd rom and uninstall the driver. Then restart computer and allow it to recognize cd rom and install updated drivers if this does not work chances are you have a faulty dvd or cd rom go to any wal mart or office depot and get new drive and install it is not very hard follow this link for installation instructions. http://www.fonerbooks.com/r_cd.htm
It sounds like there is a problem with your upper/lower filters. I could bore you with an explanation of how this happens, but instead I will just post the solution. This is my best idea of the problem with the information you have provided. Let us know if it takes care of it!
1. Make sure you use DVD's in good condition. 2. Reinstall the driver..( right click My Computer->properties->Hardware tab -> Device manager-> DVD rom-> right click Uninstall and again install using Dvd rom driver cd) 3. Clean The Drive lens using Dvd lens cleaner disc kit available in maket. 4. Removing DVD rom. opening it up manually and cleaning the lens with cotton( this tedious for novice users.. instead give it to servicing shop)