Question about Lexmark Z715 InkJet Printer

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Do I need a color cartridge to print in black ink

My Lexmark Z715 printer sat in a closet for about a year and a half. Now that I've installed it on my PC, it goes through the motions of printing, but the paper was black. It had color and black ink cartridges in it. I assumed they were dry, so I bought a new black cartridge. But now, my printer won't even pretend to print. Do I need to purchase a color cartridge for it to work?

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The paper was black or blank? i think you mean blank, the ink will dry out over time replacing the cartridges will most likely solve the problem, or for the cost of the two cartridges u may want to consider a new cheap printer.

Posted on Apr 23, 2010

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My documents will not print the colored part. just Black and white


I would first check to see how low the color cartridge is. If it is out of ink, you will need to replace it.
Your Lexmark has two cartridges, one for colors and one for black.
To check the level of the ink cartridges, go to the Lexmark Solution Center. This is the software that was installed to run you Lexmark printer.
Check the cartridge ink level images that appear on each tab. If a cartridge is low, or if you have received an Ink Low message on the computer screen, install a new cartridge. An empty or low cartridge is marked with an exclamation point ( ! ).

To order print cartridges:

1 }}--> }}-->Open the }}--> }}-->Lexmark Solution Center .

2 }}--> }}-->Click the Contact Information tab.

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For help installing a cartridge, go to How to install the print cartridge.

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Lexmark Z715 printing faded color


you might need to go to the IBM website and find instructions for your printer and look up how to clean the printheads on your printer or just look up the manual that came whith the printer if it did come whith any

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LEXMARK Z715 will only print in yellow and both black and color cartridges are half full.


Clogged, or dirty plunger in this units printhead.. You need to check and clear the clogged unit.. Tihs printer is going to need service..

May 21, 2009 | Lexmark Z715 InkJet Printer

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Can't get photos to print well. Does the #90 ''photo'' cartridge replace the #20 color or the #50 black cartridge? Seems like it should be the color one, but I can't get it to snap in where the color...


The Photo cartridge replaces the black cartridge. The photo cartridge includes mono ink as well as additional colors for combination with the original color cartridge.

May 17, 2009 | Lexmark Z715 InkJet Printer

1 Answer

Lexmark z715. paper comes thru with no ink in it. cartridge is full and appears to be installed oorrectly..please help


You may clean the cartridge by following the steps given below:

1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "All Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." Click on "Print". This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Next, try this printer self-test by following the steps given below:

1. Turn the power to the printer "off."
2. Press and hold the "Paper Feed" button.
3. Press the "Power" button once while continuing to hold the "Paper Feed" button.
4. Keep holding the "Paper Feed" button until one sheet is cycled through.
5. The test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know.

May 05, 2009 | Lexmark Z715 InkJet Printer

1 Answer

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Make sure the contacts are clean where the cartridge connects to the printer electrically. A little alcohol wipe is good for this. Clean contacts on both the cartridge and the carrier in the printer.

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1 Answer

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How I solved this problem was, I took out the color cartridge (which seem to be the one giving the error message) and worked only with the black ink (and chose print black and white )

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2 Answers

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