Question about Logitech Harmony 520 LCD Remote Control

1 Answer

520 remote is locked in safe mode...tried removing/installing batteries...tried to do a firmware update, but it appears it doesn't recognize the remote is connected to the computer...also turned off firewall and antivirus...HELP!

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  • 52 Answers

Hi There,

One solution I have found online for getting the 520 out of safe mode is to follow these steps:

1. Remove the batteries.
2. Hold the '2' button down on the remote.
3. Whilst still holding the '2' button down, replace the batteries.
4. The remote should now boot in normal mode.

Please note, If the 'off' button is held down whilst inserting the batteries the remote starts up into safe mode.

Hope this helps,

James

Posted on Apr 23, 2010

  • arron somerville Feb 16, 2011

    to get your 520 out of safe mode, follow these steps. 1. Remove the batteries.
    2. Hold the '2' button down.
    3. While still holding the '2' button down, replace the batteries.
    4. The remote will boot into the normal functionality.

    Note: If the 'Off' button is held down while inserting the batteries, the remote will boot into 'Safe Mode'.
    Regards,
    arron
    please make payment as soon as possible and give me a good vote buddy and be sure to reply anytime you need help instead of having to pay again

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1 Answer

What is "Safe Mode?and how do I get this off my remote? It is completely not working. The Activities button is light up and it simply says Harmony Safe Mode.


1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode.

2. Update the firmware. Update the configuration. If you are unsure of how to do this, please see below.
- Upgrading/Reapplying the firmware on your Harmony Remote
- http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747

3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration (update the remote).

4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration (Update your Harmony remote).

May 06, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Stuck in safe mode


1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode.
2. Update the firmware. Update the configuration.
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration.
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration.

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

Jan 27, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Display on Harmony 520 not working but buttons are all working


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Oct 08, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 515 Remote in safe mode


Upgrading the remote firmware may solve this problem. To do this, select option UPDATE REMOTE using Logitech Harmony Remote software

Oct 03, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 520 remote is in safe mode.....how do I fix this


remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Jun 02, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Locked in safe mode


Hi. All you need to do to solve this problem is update the firmware.

1. Connect the remote and launch the software
2. Click 'Downloads' at the top
3. Click 'Firmware'
4. Update the remote

Hope that helps.

Jun 02, 2009 | Logitech Harmony 520 LCD Remote Control

2 Answers

Safe mode!


I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
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Apr 18, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

Locked in safe mode


All you need to do is update the firmware on the remot ena dit will come out of safe mode.

1. Connect the remote and launch the software
2. Click 'Downloads' at the top
3. Click 'Firmware'
4. Update the remote

:)

Apr 15, 2009 | Logitech Harmony 520 LCD Remote Control

2 Answers

Remote will not respond and is locked in safe mode


I realize this is a stupid response but I dealt harmony for a few years and most of the time removing the battery, waiting overnight and putting it back it fixed things.

If that doesnt work connect it to your computer, download the newest software and update your remote with the same settings and it will update the firmware.

Cheers,

Apr 15, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Remote stays in safe mode can't turn off without rmoving batterie


Log in to your account with Logitech and update your firmware with the newest firmware. Use fresh batteries.

Apr 08, 2009 | Logitech Harmony 520 LCD Remote Control

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