Question about Dell 924 All-in-One InkJet Printer
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Posted on Jan 02, 2017
Mine had a crumpled up shred of paper in it. I had to unbend a paper clip to dig it out. After alot of digging, and shaking, and partially disassembling the printer, I got it out. Thanks for the tip
Posted on Jul 13, 2007
SOURCE: paper jam
There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.
Also check for paper remnants that are jammed. This may require removal of the fuser.
Posted on Mar 28, 2008
SOURCE: paper jam/feed problem
ok i have the freakin same problem and the only i have in mind is that GET A NEW ONE printers are **** these days, makes me wana throw them out of the window lol but if ya need to print something important i suggest u go to the library ahh w,e....
Posted on Oct 05, 2008
SOURCE: Paper not feeding
The Dell 3000cn & 3010CN both display this fault.
The root cause of the problem is the Rubber pads of the feed roller in the paper tray become warn and fail to grip the paper the paper feeds a few millimetres and then is let go by the worn roller, the paper path sensors pick this up and then a paper jam is notified.
The only remedy for this problem is to obtain a new feed roller for the paper tray mechanism. Unfortunately dell in the UK do not sell maintenance kits to the public, and therefor ehte only place I found them wa on Ebay in the USA.
The kit in quetsion is the vertical paper feed maintenance kit. it costs around $50 plus shipping.
The only other option is to have a Dell approved service agent replace the rollers for you.
If you hear a grinding or cruching noise when paper is fed, then one of the mini plastic guide rollers had detached itself from its position and wound up in the tape path mechanism (very expensive repair)
Posted on Dec 05, 2008
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