Tried playing a new blue-ray disc and it says i need an update for my BDC-TD01. where can i get a firmware update?

If it plays other Blue Ray discs OK then either the disc is faulty or it is the wrong region. If it previously played, then my bet is that the disc has a scratch or dirt on it. If you have another blue-ray player or you have a friend with one try it on that or theirs.

Bluray uses a different laser than dvd/cd playback. You will need to have the deck replaced. Hope it's still under warranty.

Will your machine play standard movie DVD discs? if it does then the laser pickup assembly is the problem. The blue ray discs require a higher precision tracking to offer better resolution.

I suggest that you install the latest firmware update to resolve the issue. Please click the following link to download the latest firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
It is recommended to use CD -R disc to create the firmware update disc. I hope you're clear with downloading the update from support page. Once you download and save the file in the folder in the computer, you can double click the file to extract. You will be prompted to save the UPDATE_BDPS300_VER0550.ISO file in a folder. Most of the customers will be making mistake here after... We need to use a burning software which is capable to burning discs from ISO images. ISO image is nothing but a RAW format of burned image. I will give you the instructions to burn using Nero.. Steps will be almost same in all ISO capable software. Open installed nero software from computer. You may locate it under Start Menu programs. Go to File Menu (Some times you will get a wizard where you can select the Image Burning option or burn ISO option) Navigate the extracted .ISO file we saved in the computer. follow the onscreen instructions. Insert the disc when ever Nero asked to insert Hope this helps. If you need any assistance. Please get back to me. I will be more than happy to assist you. Thanks for understanding.

You need to update the firmware. You also need to know the model number of your bd player. Aquos is not enough.
Firmware is available here:
http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

is there a multi region hack for the toshiba bd2000kb blue ray so i can play imported dvds and blue ray.

If the drive doesn't read any disc's you need to reinstall the drivers and verify you have the latest version. If the drive is ONLY having trouble with Blu-ray then i'm assuming it's the player that you're using; it may not have the right Codac's etc. Also, try multiple Blu-ray movies to verify it isn't just the one movie.

I bought mine four days ago and it would not pay the new James Bond Blue-Ray. The screen said your player needs an update. I downloaded the firmware, and it still did not work. I took the disc down to Best Buy and it played fine on an identical DBP 51-FD. Their tech came out with a replacement player and it played fine. Now, however, it will not play the DVD Happily Ever After 2, eve after the firmware update. Strangely enough, the other player played that DVD fine.

In other words, take it back and get another one.

i fixed this exactly as previous posted solutions, however a couple of points.
a) recordable CDs work if you don't have a DVD burner.
b) I didn't have a CD burner that would do an "image burn", I downloaded a free copy of "Express Burn" and that worked fine. The disk needs to be "finalised" or "fixated", it should do this automatically, or it may be a tick box selection.
c) I got a "No DWLD 09" when I put the disk into the player. I found this was an incompatibility with the CD-R (Maxwell) I was using. I changed to JVC and it worked fine.