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I have a HP 2605 DN its has been asking for Black toner, it is a color machine. The Cartridge has been replaced twice with a new one. It still has en error to replace the the black toner, and i cannot use the printer it wont print , what can be the cause Thanks

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Hi,

In this case the issue looks like an issue with the cartridge lockers.

Please clean the cartridge contacts and HV pins in printer.

YOu might want to try out in this manner:

In the printers menu, under system set up, then print quality, then replace supplies there you can choose override out.

Please print a status page and check status for the cartridges, if the printer don't prints in override mode there is a broken cartidge locker. In that case, remove all toner cartridges and check the lockers by moving cartridgedoor in and out.

Posted on Apr 23, 2010

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