Question about Sony Ericsson W850i Cellular Phone

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K850i - operation failed for sms inbox and drafts etc

I have a sony ericsson k850i and i cannot access or send messages. when i try to open my inbox, sent box or drafts i am greeted by a message saying 'operation failed'. i have tried a master reset but this did not fix the problem

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  • Anonymous Mar 24, 2008

    i also cannot open inbox drafts etc, although i can write messages
    also all games have been deleted bar one which comes up with the 'operation failed' message and on trying to open application folder it says 'folder empty'

  • wilmasteve Mar 30, 2008

    k850i doing the same operation failed when looking at messages

  • Anonymous Apr 03, 2008

    i've tried to reset the phone but it didnt work, nothings mentioned in the instruction manual either

  • broken_phone Apr 15, 2008

    I have exactly the same problem! SONY!! PLEASE FIX THIS!

  • cathy-suthan Apr 23, 2008

    I rang tmobile and did a software update nothing worked.

  • Anonymous May 01, 2008

    operation failed for sms inbox and drafts etc

  • Anonymous May 06, 2008

    I cant send No messages ( Operation Failed ! what is this , plzzz help )

  • Anonymous Jun 01, 2008

    cant send txt messages says txt failed ,says retry but still comes back failed this is a new phone. shop is blaming service provider ,service provider is blaming the phone ?

  • Anonymous Jun 03, 2008

    My phone does exactly that. I can still play games and make calls but can't send or receive messages or look in my inbox/sent/drafts folders.

  • aryadi Jun 21, 2008

    my phone se k200i fail after reset master and can't save files, how to fix it?

  • Anonymous Aug 28, 2008

    i have the same problem, when i try to go into my inbox or drafts it says

    'operations failed', and i cant even send a msg.

  • Anonymous Sep 07, 2008

    operation failed when going in to messages

  • Anonymous Nov 10, 2008

    same as above. master reset did not work.

  • Anonymous Nov 15, 2008

    i have the same problem but it started very randomly today. looks like i will have to go back to my k800i, but my upgrade should be here in 2 weeks

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I have the same problem with the sms thing, what i did is master reset and choose reset all (prepare back up first). Just wait few minutes and for me it worked. But do me a favor, just email sonny ericsson and tell about this problem so they will start doing something about it.

Posted on May 03, 2008

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My friend and i both did master resets and it solved the prob.. very annoying.

Posted on Apr 14, 2008

Omg thanx to all
Master reset worked :D
I was freaking out ^^
Too bad i lost all my messages :s

Posted on Aug 29, 2008

I did a master reset. It worked. Killed my games though (as expected if they were saved to the phone memory) even though they were on the memory stick :\

Posted on May 15, 2008

Keep doing master resets

Posted on May 02, 2008

I had the same problem you need a software update. Go on the Sony Ericsson website and download the software then install with your usb cable. This fixes the problem.

Posted on Apr 02, 2008

Same. :( For me doing a master reset (including deleting the files) fixes the messaging problem, but I also get the same message in my applications/games and master reset doesn't fix that!

Posted on Mar 30, 2008

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Ok so im sick of it doing the same thing aswel but wot ya have 2 do is master reset the fone its a complete pain but i have 2 do tht all the time, seemingly if you get your fone flashed it helps but i duno lol gonna try it or get a new fone. Still gotta say i love this fone, operation failed is the onli problem! Kirsty

Posted on Aug 26, 2008

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While updating the phone firmware screen switched off and now the phone will not boot up

Posted on May 06, 2008

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This fixed my messaging Inbox problem. I think the problem may have originated from a Theme change. I have now gone back to the 3 Orbit (Default) Theme with background turned off partly to conserve battery life but to use less processing power and to hopefully confuse the stupid thing a bit less than it already appears to be. Just trying to get my settings back from the PC now and the crappy Sony software is having none of it. My Advice: Stick to Sony TV's. They're good.

Posted on Apr 15, 2008

2 Suggested Answers

SOURCE: k850i - operation failed for sms inbox and drafts etc

there is an option in the phone to undergo a master reset of the phones memory, this will delete everything on the phone however the sim will remain untouched. This fixed the problem for me however it was a bit annoying and i reccomend backing everything up on your computer before hand.

Posted on Jun 22, 2008

  • 1 Answer

SOURCE: k850i - operation failed for sms inbox and drafts etc

change the software version cxc1250200 r1ed001 060831

Posted on Aug 23, 2008

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Operation failed" is an error message that occurs when the phone has got a problem with it's GDFS. Your phone sounds like it's very poorly. You say you've tried a master reset? Can you tell me if that was reset settings or reset all? I had the same error message on my k850i when trying to get into my SMS inbox. A full master reset resolved it.Can I also ask that you remove the memory stick when you try a full reset and don't put it back in until you've tried the phone again?
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The update service application is here:

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/k850i?lc=en&cc=hk

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Please change the message center number and try to restore to factory settings.........

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