Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Brush does not turn. It was clogged with hair and used. I've cleared all.. belt is still on and it does not turn. It seems ok but

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  • 48 Answers

Check the belt's linkages, and ensure that they themselves turn. Occasionally hair will get up into the belt assembly and wrap itself around a linkage pulley, and will lock the belt spin there.

If the furthest-up belt link spins freely(and all the others do, including the brush) by your hand, it could be that the spin motor has burnt out. This will usually be accompanied by an acrid "electrical" scent.

Posted on Apr 23, 2010

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Posted on Jan 02, 2017

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2 Answers

The brush will not spin any more. What can I do?


It sounds as if: -
  1. The belt has broken between the motor and the brush, or
  2. The brush bearings have become clogged with long fibres or hair and have jammed.
Turn the vacuum off and remove the plug from the electricity outlet. Wrap up the cord so that it cannot be accidentally switched on.

Turn over the vacuum and look at the brush. Can you turn it by hand? If yes, the belt has either broken or slipped off. You could buy a replacement part and fit it yourself if you are handy with a screwdriver or take it to a local vacuum repair shop. It should take less than an hour to fix.

or,

Turn over the vacuum and look at the brush. Can you turn it by hand? If No, then check the ends of the brush where it sits in the body of the vacuum. Are there fibres or hairs sticking out at either end?

You will need to remove these hairs and fibres until the brush rotates with some resistance.

Hope this gives you some place to start.

Mar 30, 2015 | Vacuums

1 Answer

Belts keep breaking


Check to make sure the brush runs freely before you try to replace the belt. The front brush bearings often become clogged with hair or strands of cotton and once this happens it becomes difficult to get it to rotate and then the belt will fail. Once you've removed it, unscrew the end caps and clear out all debris and then inject a small volume of oil or silicone spray and reassemble. This should fix the problem!

Jun 09, 2012 | Eureka Vacuums

1 Answer

Brush will not turn


brush will not rotate... should I ASSUME it is an upright? IF SO, I assume that it has a drive belt. I guess that you have removed the 3 or 4 screws that hold the belt cover in place and have confirmed that te belt is not broken. Note that excessive hair in the belt drive area can prevent the brush from turning. If you have an air pressure drive system (rare), then hair can clog the air flow to the drive impeller. You provide no information that can guide me to give specific trouble shooting suggestions.....or solutions

Jan 13, 2012 | Vacuums

1 Answer

My Bissell Model 3760-4 is not working properly. The belt has been replaced (and checked 3 times), but the brush bar does not move when the brush motor button is on. The little metal turning piece that...


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Bissell

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

May 12, 2017 | Bissell Lift-Off(R) Revolution(R) Turbo...

1 Answer

The power head for doing rugs has stopped turning.


A clog usually only affects the vacuum action. If the brush is not turning, make sure the motor driving it still runs. Remove the bottom plate and take out the brush assembly--check the end bearings for being bound-up with debris and the brush surface clear of debris. Clean the bearings with a Q-tip, then lightly oil them inside with 3-1 oil or similar light oil. Make sure the brush turns freely when returned to it's place. If ok, install the drive belt paying attention to any necessary twists. Replace the bottom plate and test. If the driving motor doesn't work, try turning the shaft by hand. If bound-up and it isn't caused by wound debris, the motor probably needs to be replaced. Hope this helps!

Apr 09, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC4 Brush will not spin - have checked belt - this is ok


The bearings on your brush have gone bad. Buy a new roller brush and replace the belt as well, even if the old one seems o.k. Most people don't realize that roller brushes have bearings in the ends that allow them to turn quickly and smoothly. If you get hair wrapped around the roller brush, this will kill the bearings.

Sep 09, 2009 | Vacuums

2 Answers

My brush will not turn, and the brush control is stuck on "off"


I have had problems with the belts on my Mach 5 overheating (smell of burning rubber) and also with the motor overheating and shutting down.
I learned the hard way that one of the issues might be that the roller/brush on the bottom of the unit has a metal bearing inside the roller/brush that can become clogged with hair (both human and pet hair) which effects performance of the unit.
It’s fairly easy to fix.
Lay the vacuum on the floor so that you can see the roller/brush. Then remove the phillip head screws that hold the protective plastic plate over the roller/brush. (There are about 6 screws that hold this plastic protective plate in place) Also, you will be removing the (1) screw that also holds the plastic plate over the belts. There are (2) belts that you can remove and when in doubt replace these (2) belts for around $9.00.
Once you have the protective plastic plate off that covers the roller/brush disconnect the belt is around the roller. Take the roller and cut off any hair that is wrapped around the roller. Next, grab the roller by each end and twist the ends caps and (1) of the ends will unscrew. Once you have unscrewed one of the ends remove any hair or dust that is trapped under this cap. (Be careful not to lose the small metal washer that sit on top of the bearing)You will notice under this cap is a metal bearing that can become clogged and jammed with hair. The hair should come out fairly easy and allow the brush to spin fairly easy once you have screwed the end caps back in place test that it spins freely. If it doesn’t spin freely replace the roller/brush with a new one for about $23.00.
When you put the belts back on the thick rubber one (Belt # 40201-271) has probably become stretched and should be replaced for about $3.00. The small diameter belt that goes over the roller/brush probably does not usually need to be replaced and does not usually fit very tight. I have heard that people will take the small roller/brush belt and turn it upside down to get a better fit.
I just did this on my Mach 5 and it runs like a new machine. I did end up replacing the roller/brush head.
Hopefully you will find this useful.

Jul 05, 2009 | Hoover U5194-900 Mach5 Multi-Chamber...

2 Answers

Brush will not spin any longer


If the brush won't spin at all, it's either the drive belt or the roller beater brush is clogged. Pet hair can quickly clog a vacuum. Turn the unit over and see if the brush will rotate by hand. If yes, it's probably the belt. Also look for debris and clear as much out as possible. You may have to remove the bottom plate and clean the bottom of the unit out. If you do have to go that far, it would be best to replace the drive belt and thoroughly clean the vacuum.

Apr 19, 2009 | Bissell 3920 Bagless Upright Vacuum

3 Answers

No suction


you still have a clog in there something is keeping the brushes from spinning. Be sure to remove any hair/string etc twisted around the brushes. Make sure the belt hasn't slipped off the metal pin behind the brushes, this is what creates the rotation. The brushes have a hard plastic molding on each end that fit into the sides of the vacuum. Make sure you have these on the right way or they will strip out and you have to replace the housing and the brushes. Have you cleared any blockages from the feed behind the brushes? Be sure to take the hose and extend it out and run a broom handle or something down it to be sure you do not have something lodged in there. Good luck .. if you need more detail post back. These can be rebuilt if needed, hopefully it is just something lodged further down the suction canal.

Nov 10, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...

1 Answer

Belt not turning


It could well be the dog hair. You'll need to remove the roller brush and completely clean it off with the hair which sounds like it has wrapped itself around the brush and the brush end washers. Check that the entire roller brush is completely clear and if any dirt is found at the sides, remove it.

Mar 17, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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