Question about HP LaserJet 3330 All-In-One Printer

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Unable to perform the current operation - application error 83300501 I can print, but while scanning - the first scan works fine, but during the acceptance phase, it give this error message. I have researched this error number online, but found no solutions

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  • Dustin Reid May 11, 2010

    Have your recently upgraded any Windows components? Does the message appear on the LCD display of the machine or on your desktop?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 79 Answers

SOURCE: downlaoding scan applications

Try reinstalling the software. It is available at :
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_PHT_964&os=WW1&osl=en&catid=&impid=

Hope this helps

Thanks for reading!

Posted on May 02, 2008

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  • 2072 Answers

SOURCE: Currently working on XEROX WorkCentre

> Support & Drivers > WorkCentre Pro 55 Support > Search Results Solution: Set up Network Scanning Using Server Message Block (SMB) Filing With CentreWare Network Scanning Software v 5.5x bttn_print.gifMake Printable bttn_email.gifEmail this page elem_1_spacer.gif Prerequisites:

  • The printer must be connected to the network.
  • The IP Address of the printer is required, and the HTTP option must be enabled on the printer. If you do not know the IP Address, or whether HTTP is enabled, print a Configuration Report. See the Related Items below for additional information. If you do not have this information or the printer is not configured correctly, contact your System Administrator for assistance.
  • A user account for the scanner to login to the scan server must be created (account needs full control access rights). The user needs to be a local user on the workstation and not a domain user.

    NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.

  • A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
  • The Hostname of the workstation must be known.
  • CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
  1. Click on [Start], point to [Programs], select [Xerox CentreWare], and then select [Add Network Scanner]. The Add Network Scanner Wizard window will be displayed.
  2. Click on the [Enable a new Xerox System Scanner for network scanning and associate it with a scan server] radio button, and then click [Next].
  3. Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
  4. If Specific IP Address is selected, an IP Address field will be displayed. Enter the IP Address of the printer in the field, click [Next], and then skip to step 7.
  5. If Specific TCP/IP Hostname is selected, a Hostname field will be displayed. Enter the printer’s TCP/IP hostname in the field, and then click [Next].

    NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.

  6. If the printer has been configured for Scan to File, a window will be displayed with a 'This device has already been configured for network scanning. Continuing will overwrite its current configuration. Do you want to continue?' message. Click on [Yes].
  7. The Enter Password window will be displayed. Enter your system password in the field provided, and then click [OK]. The Server Type (Filing Protocol) window will be displayed.

    NOTE: The initial system password at machine install is 1111. If the administrator encounters a problem with changing the password, or forgets the password, a service call must be placed.

  8. From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
  9. Click on the [Browse] button located below the Location (\\Server\ShareName\Path) field. The Choose Location – Windows (SMB) window will be displayed.
  10. Browse to the server and then to the Scan folder where the CentreWare scanning folders will be installed, and click [OK]. The Location field will be displayed with the scan server name and the path to the shared scan folder.
  11. Click [Next]. The Xerox System Login Name window will be displayed.
  12. Enter the scan user name and password (this is the user account the printer will use to login to the server share) in the fields provided, and then click [Next]. The Distribution Server window will be displayed.
  13. Do not make any changes. Click [Next].
  14. Click on [Manage User Templates]. The Manage User Templates window will be displayed.
  15. Click on [Modify Template List] to begin selecting template users for this scan server installation. The Modify Template List window will be displayed.
  16. Make a selection from the list of Users and Groups, and then click on [Add] to create a scan folder and template for the selected user or all members of a selected group. If necessary, repeat this step to add additional users or groups.
  17. When you have finished, click [OK] twice. The Finish window will be displayed.
  18. Click on [Finish] to upload the scan settings to the printer. The Add Network Scanner Wizard window will close when the settings have been uploaded.

Posted on Jun 03, 2008

SOURCE: Scanner

is your scanner, by chance plugged into a power strip?


Posted on Aug 19, 2008

professor_sc
  • 180 Answers

SOURCE: i have a c4830 and

Your firewall is blocking the printer from doing it scanning. Try to turn off your firewall or try to add an exceptions in your firewall for the printer software

Posted on Nov 28, 2008

  • 3 Answers

SOURCE: HP Photosmart C7180 not scanning

I had this very same problem yesterday & solved it, after about 4 hours, with a clean install!!
Check my "solution" post at another question where I explained it in detail.
Jack

Posted on Jan 10, 2009

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Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
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- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
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Scanning Methods.

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MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
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- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

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However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

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