Question about Supersonic SC-299TDVD

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Dvd player will not play movies

I have tried everything and the dvd player will just not play anything, no cd's, or no movies. I don't know if I need to get a new battery for it or if its just broken. I have cleaned it and it will work sometimes. If you could help me with this problem I would Highly appreciate it!!! thank you

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  • Supersonic Master
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Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is the cause of he problem and not battery.

The lens reads the files/data on the disc inserted into the player and once the lens is weak, there is no way it would load Cd's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all CD's with no problem at all.

Good luck.

Posted on Apr 22, 2010

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Posted on Jan 02, 2017

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