Question about HP J4680 Office Jet All-In-One Printer

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I cleared a jam by pulling the paper from the feeder in front rather than back. Now it is printing the image at a slight angle. Is there a way to straighten out the image without having it sent in for repair?

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  • pcneumann Apr 23, 2010

    Thanks for the bottom line.

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To be honest to your question No.

The fact is its feeding on one side faster the the other hence the slant so to fix this without going inside is not going to happen. If i said yes I would be causing you a waste of time and money. You never want to pull on a jam you want to allow the printer to clear its jam but shutting it off and the turning it back on. If the jam was too tight then the other thing to do is pull out the back not front. So now you got a very loose rollers at the exit that will need to be realigned with repair. So honestly you going to need repair.

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Posted on Apr 22, 2010

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MP 640 paper jam message that wont clear


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Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

1 Answer

It says there's a paper jam or a scanner misfeed..but there's nothing there


Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism .
Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer.
Check for a stuck paper or torn bits of paper.
Clear jam from the back of all-in-one
Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place.
Press OK to continue the current job.
Clear the jam from the automatic document feeder (ADF)
Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
Lift the cover of the automatic document feeder.
Gently pull the paper out of the rollers.
Reload and test the all-in-one
Once you have removed the jammed paper, verify that the all-in-one is still functioning properly.
Reload the all-in-one with either plain or photo paper.
Print a page from a memory card or the computer.
If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.

Jan 24, 2010 | HP J3680 Officejet All In One Printer

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

Paper jam - can't clear error message


Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

Aug 08, 2009 | HP Office Equipment & Supplies

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Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

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