Question about Siemens SpeedStream Modem (4100) (SS4100)

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Internet speed go up to 2mb/sec but it go down to 50kb/sec and don't go back up isp:windstream

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  • Anthony Reed Apr 23, 2010

    but never got this problem before

  • Anthony Reed Apr 24, 2010

    problem fix it was a bad internet cable

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  • 258 Answers

Sounds like you're being shaped to dialup speed (~50kb/s) when you have used all your download for the month. This is standard for DSL, at least here in Australia.

When the new billing month starts, your speed returns to normal.

Posted on Apr 22, 2010

  • Lindsay Swadling
    Lindsay Swadling Apr 25, 2010

    OK, glad you got it sorted out.

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1 Answer

The internet is working fine and then all of a sudden it goes down and I have to trouble shoot then it comes back on and then goes down again within 30 minutes. It never did it before and it is driving me...


Hi! For the problem your describing, it seems that your problem may be faulty hardware. I've found that the router that your ISP (internet company) provides to you when they setup your internet don't tend to be the most reliable and highest quality, but Siemens is a pretty big name. One thing I would try, which Windstream may have talked you through, is resetting your router. This will reset your router and WiFi, which means the name of your WiFi will be reset, including your password.

Look on the back of the router. You will see 5 different ports back there: DSL, Reset, USB, Ethernet, AC/DC, and I/O. You're looking at the reset button. You need a pencil or something thin. Stick the pencil inside to the reset button, and continue pressing the reset button for 5-10 seconds. Your router is now reset. Now, see if your problem persists.

If your problem does persist, most likely your problem is a faulty router. In that case, I would call/contact the hardware manufacturer, Siemens, and see what they have to say.
http://www.usa.siemens.com/en/contact.htm
Hope this helps. Thanks for using FixYa.

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