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Faulty Bugaboo Bee

I have a Bugaboo Bee only 5 months old and the handlebar clip is broken and stays open, instead of clipping closed.  It was really stiff when we first got the Bee, but then loosened up beautifully, now it is loose and sloppy! When we set up the Bee, I have to lean way over the Bee and hold it from under the handlebar area on both sides so it clips into place securely.  Not good for the 'ol back!  Not at all elegant like in the Bugaboo Bee video on youtube!
The clip is rivetted on so it looks like we will need to send back the whole chassis for replacement.  We are in Australia and this is causing shipping issues with Bugaboo USA.
Do you know if we can fix this fault on the Bee? My husband is very handy and a bit of an sound engineering genius, but we don't want to do any damage...just want to fix it, and be back motoring along safely with our little guy.
Hels

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  • Anonymous Oct 22, 2008

    I sympathise! I have also had this problem with my Bee, FIVE times! I am on my fifth chassis now and the buggy is only 7months old. I have been dealing with Bugaboo direct, they have been efficient at replacing the chassis promptly but I am so fed up now. Have completely lost faith in this product.

  • zobob Apr 30, 2009

    when trying to open the chassis,,as soon as you place foor on brake and pull the handle bar extends even though the clamps are closed,,

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I to had this problem, my problem was i also lost proof of purchase so couldnt get a new chassis, Bugaboo even though the prams havent been out for two years wouldnt replace so i had to try and either fix the pram or buy a new chassis for £235. I then read on the internet about how to remove the rivets on the chassis, you need a rivet gun and a drill the problem was the rubber had broken and fallen way down the pram chassis and if you can replace this with some new rubber the chassis is good to go (just make sure you do this slowly so you can see what part goes back where), you need to buy new rivets as when you remove the old olds these are no longer useable, i am soo happy i tried to fix this, it took me and my sister 1/2 hour and saved me £235 (the price quoted by Bugaboo for a new chassis). Hey hope this helps anyone and saves you having to line Bugaboo pockets, hey theres a clearly a niche in the market as Bugaboo do not have a work shop, they clearly want you to keep spending!!!!

Posted on Oct 20, 2009

  • 1 more comment 
  • njammar
    njammar Mar 06, 2012

    thanks for this! same thing has happened to us. i think the rubber is pink as there is something rubbery wedged further down the chassis...what did you use the drill for?

  • njammar
    njammar Mar 06, 2012

    thanks - same problem here! what did you use to replace rubber? and what did you need drill for?

  • hatstand Jul 21, 2012

    Fantastic - thanks so much for posting this - had the same problem, drilled out the rivets, and sorted the rubber pieces. Much better than buying a new chassis!

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