Question about Cell Phones

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I have a blackberry bold 9700 and it has been working fine until today when i try to make a call it is the ring tone is sounding very deep and sounds like its under water, when i receive a call all the other person gets is a crackling line

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Hi, you need not to get worried about this because from your explanation above, what you are experiencing is a network problem and it can be rectified by contacting your service provider and complain to them..

Take care

Posted on Apr 22, 2010

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Posted on Jan 02, 2017

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3 Answers

BlackBerry bold 9700,its speaker phone not working,ringtones and music not heard,but if i put it near ear from back of the phone then music is heard.Please solve as this is my new phone


Your phone is set on handset mode.While playing music,press the blackberry button and select the activate speakerphone option on the list.This would work for you.

Mar 26, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Ringer is marked as off on my blackberry bold 9700 and i have no sound


Hi,Sound profiles define how your BlackBerry device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Change a sound profile

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

1. On the Home screen, click the Sounds icon.
2. Perform one of the following actions:
* To change the active sound profile, click Set Ring Tones/Alerts.
* To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
3. Click the application or item that you want to change.
4. Change the notification information.
5. Press the Menu key.
6. Click Save.
7. Press the Menu key.
8. Click Save.


Hope that helped...

Feb 08, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

When the phone rings,it only vibrates and the ring tone is barely audible,sometimes non existent even though the phone is in the normal profile and the ring tone volume is max. it used to work just fine...


TO AVOID THIS PROBLEM KINDLY SWITCH OFF YOUR MOBILE 2HOURS PER DAY. THIS IS DUE TO IMPROPER ACTION OF BATTERY. OR MAKE A SERVICE OF YOUR PHONE. THANK YOU HAPPY NEW YEAR

Dec 31, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

I can't enter the ringtones/alert profiling options,or I can't enter to "set ring tones/alert" so I can't change my sound alert anymore on my blackberry onyx,what is wrong? I've tried to restart it and...


I had the same exact problem today and figured out it happened after I upgraded to the newest version of Nimbuzz...I uninstalled Nimbuzz and it worked again so it must be a Nimbuzz bug, at least for me!

Oct 05, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My blackberry bold 9700 just stopped ringing in the middle of a call. It will vibrate & play the sound on videos but even though the volume & everything is turned up - it still won't make any...


have you tried removing the battery for one full minute?... try it if still doesnt work try a master reset...you will have to back up phone first

Sep 30, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My phone wont ring and when i try to play any music it says device media processor is busy.. i have a blackberry 9700


sounds like you have a memory leak ... you may want to try uninstalling some applications to restore more available devices memory to the applications you want to use. good luck

Jun 10, 2010 | RIM BlackBerry Bold 9700 Smartphone

2 Answers

Blackberry bold 9700 Bluetooth problems


Many quirky behaviors for these devices are fixed every time a new software version is released.

You might check that you are using the most current system software for your BlackBerry Bold 9700 Smartphone.

The latest software as of March 20, 2010 is BlackBerry Handheld Software v5.0.0.64

Instructions for reinstalling BlackBerry Bold 9700 Firmware and System Software are here.

Mar 05, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Why does the sound keep getting lower until I can't hear the phone


If you are not hitting the volume buttons accidentally while on the phone, I recommend updating the system software of your phone, to get the most recent version with the most bugs worked out of it. The latest BlackBerry Bold 9700 system software is available through here.

Feb 28, 2010 | RIM BlackBerry Bold 9700 Smartphone

4 Answers

Blackberry sound not working


Same problem here with a BlackBerry 8830. Elsewhere found a solution for another model that worked for mine:

1) Plug in headset.
2) Turn off BB.
3) Remove phone battery.
4) Reinstall battery and let phone restart.
5) Remove headset.

Nov 29, 2008 | Cell Phones

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