Question about Compaq Presario s4020wm (DK214AR#ABA) PC Desktop

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My computer won't start, i tryed to put the back disk in, but that wouldn't load .

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  • Christopher Frost
    Christopher Frost May 11, 2010

    we require further information to help


    what are the error messages if any when you try to start it up?

    does it attempt to read the disk? "reading from Disk drive"showing up?

    when was the last time it was working perfectly?

    any changes since then?

  • Les Ahenakew
    Les Ahenakew May 11, 2010

    is it turning on at all or do u get stuck at the windows scren?

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  • 23 Answers

Most newer computers have a recovery partition. To access the recovery partition. Hold F10 at start up. Some computers use F11 or F1. Checking the flash screen at start should tell you which one to hold for recovery. Hold the proper F key at start up. When the recovery screen starts. Choose Advanced>Destructive Recovery>Follow the on screen prompts. Choosing Destructive Recovery will return your computer to factory specifications. Returning it to factory specifications will remove everything except what originally came with the computer. The recovery will take about an hour. Then go to Microsoft and, download all of the latest updates for your computer.

Posted on Apr 23, 2010

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2 Answers

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is your computer set to boot from cd?

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