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Posted on Apr 22, 2010
Answered by a Fixya Expert

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Put my password in and it did not take it. Then locked as did it three times.Got puk code.That did not work.Put new sim card in.Did not work.How do I unlock this thing PLEASE. It is a Palm Treo z22

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Try to hard reset it

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  • Posted on Apr 22, 2010
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The lockout code is generated by your Phone's serial number and is meant to keep you from putting your own sim cards in. So I would put the original SIM card in.

When you get locked out from bad PIN inputs and are asked for the PUK code, you get REALLY locked out if you get that one wrong. At which point your best option is to call your carrier for the PUK2 code so they can help you unlock your phone.

The alternatives are illegal and I can't post them.

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Anonymous

  • Posted on Oct 14, 2008

SOURCE: palm treo 750 locked sim card need puk code to unlock

anyone know how to unlock them for free? or know the code to do it?

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Related Questions:

0helpful
1answer

How can i unlock my itel it2020 phone?

What is a PUK code?
A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
How to Unlock the PUK Code on a Mobile Phone If Locked?
GSM phones give you the option to set a PIN code on the SIM card as a security measure. If you only set a phone lock and you lose your phone, someone can remove the SIM and insert it into another phone. The person can then make calls on your account. When you insert the SIM card into another phone, the phone prompts you for the code. If you put in the code wrong three times, the phone will lock the PIN and ask for a PIN Unlocking Key.
Step 1
Contact your cellular carrier. Some phones allow you to call the carrier even if the PUK is locked. You can also dial the carrier's toll-free number from another phone.
Step 2
Select the option to speak with customer care. The customer care agent will ask you to verify your account with the account password.
Related Reading: Facebook Mobile Isn't Sending Alerts to My Phone
Step 3
Advise the customer care agent you need a PUK code. The agent will generate a new PUK code and give it to you over the phone.
Step 4
Enter the PUK code into the phone to unlock it.
Tip
Some carriers allow you to generate a PUK through your account on their website, or by talking with online support chat.
Warning
When the phone switches from asking for a PIN to asking for a PUK, stop entering codes. If you enter the PUK code wrong too many times, the PUK will lock permanently and you will need to buy a new SIM card.
--------------------------------------------------------------------------------------------
How to Find Out My PUK Code
The PUK code for your cell phone is a SIM card-specific code assigned by the service provider. If you have entered an incorrect pin into your phone three times, the SIM card on your phone will lock and you will be unable to use your phone. An error message will appear asking you to "Enter PUK Code." The PUK code is available through your service provider.
Instructions
Don't try to guess your phone's PUK code. If you enter the wrong code three times, or sometimes five times depending on your phone type, you will end up with a completely locked SIM card that will need to be replaced.
Go to your online cell phone account. Log in with the username and password that are assigned to the account. Some providers include the PUK code along with the rest of your online account information.
Click on the "Phone" or "Device" option on your online account. The name of this section will vary by provider. When you click on this option, you will be taken to a section with information regarding your cell phone.
Look for an option to "Unblock SIM Card" or any other SIM card selection. Once the information regarding your SIM card opens, see if there is an "unblock" link. If your provider does have an "unblock" section, follow the instructions exactly to unblock your SIM card.
Call your provider. If the PUK code could not be found on the online account, you must get it directly from the customer service department of your cell phone provider. Be prepared to answer questions to confirm your identity, such as billing address or email address, and possibly provide them with the number on your SIM card. Once you have given proof of your identity, your provider will give you the PUK number. If possible, enter the PUK code into your cell while you are still on the phone with customer service. This will save you time if the code fails to work.
Jun 15, 2015 • Cell Phones
tip

My mobile phone is locked! What are PIN and PUK codes?

When you purchase a SIM card you get a receipt on witch, depending on what company it is bought from, you will get a set of either one or two, 4 digit PIN and 13 digit PUK codes. If you put in wrong PIN code three times in a row then the SIM card will be locked "temporarily" and you will need to put in a PUK code to change the PIN code and unlock the SIM. If you enter the PUK code wrongly 10 times in a row your SIM card will be locked "Permanently" and has to be exchanged, In other words "Be more careful with PUK code!". Some companies do keep track of these codes some don't, If you have lost that piece of paper with codes on, you should contact your service/phone provider, if it is monthly paid contract you will most likely be able to get the PUK code from them if they don't have the code or your SIM card is " Prepaid" then they may charge you about 10-20 bucks to send you a new SIM card and a new set of codes.
Best regards SciPhinx
on Aug 27, 2010 • Cell Phones
1helpful
3answers

Sim locked inneed of a unlock code

you can get unlock codes here
http://www.theunlockarena.com/supported-phones/rs13wp7/
you need to specify the phone model and network provider
8helpful
2answers

I forgot my 2go password so i cant access my account

hi,

no one knows your password except you. try a default password is 1234 or 0000. if still no good,
this is the next thing we can do.

enter 3 times a Pin code until your phone will request for a PUK code then stop.
You can locate your PUK usually it is included in your sim card kit when you purchase it. if you lost it already, this is the last thing we can do. Contact your operator customer care or visit them and ask for your PUK code and they are very glad to help you. they will ask you several questions pertaining to your account to verify if you are the real owner. You can also get it on-line on most operator if they have this service at their website.

Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.

Don't forget to rate me OK! thanks...

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM card. The phone will display the following error: "PUK blocked call operator."

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your SIM card Customer Care.

regards,

John
0helpful
1answer

I locked my sim card. at a nokia 5800 phone. they ask me to put the puk code and password

hi,

no one knows your password except you. try a default password is 1234 or 0000. if still no good,
this is the next thing we can do.

enter 3 times a Pin code until your phone will request for a PUK code then stop.
You can locate your PUK usually it is included in your sim card kit when you purchase it. if you lost it already, this is the last thing we can do. Contact your operator customer care or visit them and ask for your PUK code and they are very glad to help you. they will ask you several questions pertaining to your account to verify if you are the real owner. You can also get it on-line on most operator if they have this service at their website.

Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.

Don't forget to rate me OK! thanks...

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM card. The phone will display the following error: "PUK blocked call operator."

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your SIM card Customer Care.

regards,

John
Jan 09, 2011 • Cell Phones
0helpful
1answer

I can not remember my samsung s3653 password how do i change it back,,,

hi,

no one knows your password except you. try a default password is 1234 or 0000. if still no good,
this is the next thing we can do.

enter 3 times a Pin code until your phone will request for a PUK code then stop.
You can locate your PUK usually it is included in your sim card kit when you purchase it. if you lost it already, this is the last thing we can do. Contact your operator customer care or visit them and ask for your PUK code and they are very glad to help you. they will ask you several questions pertaining to your account to verify if you are the real owner. You can also get it on-line on most operator if they have this service at their website.

Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.

Don't forget to rate me OK! thanks...

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM card. The phone will display the following error: "PUK blocked call operator."

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your SIM card Customer Care.

regards,

John
Jan 05, 2011 • Cell Phones
0helpful
1answer

Passwords for mobile sgh f480tgsmh

hi,

no one knows your password except you. try a default password is 1234 or 0000. if still no good,
this is the next thing we can do.

enter 3 times a Pin code until your phone will request for a PUK code then stop.
You can locate your PUK usually it is included in your sim card kit when you purchase it. if you lost it already, this is the last thing we can do. Contact your operator customer care or visit them and ask for your PUK code and they are very glad to help you. they will ask you several questions pertaining to your account to verify if you are the real owner. You can also get it on-line on most operator if they have this service at their website.

Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.

Don't forget to rate me OK! thanks...

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM card. The phone will display the following error: "PUK blocked call operator."

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your SIM card Customer Care.

regards,

John
8helpful
1answer

Need my puk code

puk code, personal unlocking key. It is sim card related / specific, if you take the sim card out from the phone, the phone will work with another sim card.

The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.

The puk code may also have came with the documentation of the sim card, if its a prepaid card the puk code comes on the documents or on the box of the product.

if your unable to obtain the puk code, get a new sim card.

also entering the puk code wrong too many times will eventually ruin the sim card forcing you to buy or contact your service provider for a new sim card.

There are no puk code calculators or anything that we can do about it, you can buy premium assistance and you will get this same response. Theres no other solution.

You have to contact the phone service provider of that sim card or replace the sim card.

Can't help you even if you paid.
2helpful
4answers

Unlock puk code

samsung phone "PUK blocked Call SOS" - i have the PUK code but cant put it in as its not giving me any option other than call sos. how do i put the code in to unlock it.
4helpful
9answers

My phone have PIN code blocked

You should get your PUK number from your service provider... no one else have it
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