Question about Dell 948 All-In-One InkJet Printer

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Screen says clear paper jam, I can't find any paper in it anywhere?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

whitetiger93
  • 141 Answers

SOURCE: dell 924

**HW support: 877-459-7298 and you must have the Express Service Code of your printer or any Dell product you're calling in so that they can route you to the right department.** Usually, if you're having paper jams, it could be a mechanical problem with the printer. Try these: - turn off the printer. unplug the power adapter for 1-2 minutes - lift the printer upside down and shake it sideways (strange huh?... usually, this helps because it can re-align those things that may not be aligned right inside the printer) - then, adjust the paper guides and use about 10-15 pieces of paper. try using the printer. if it's still the same... it really is the printer. - if it's still under warranty, Dell can replace it. This information is from Dell, try it it can't hurt.

Posted on Mar 26, 2008

Scott Ellin
  • 558 Answers

SOURCE: Paper Jam

Open the tray and cover. Look out for any paper inside the cover.

Close the cover and tray firmly. Then check for a test page.

Let me know if I can assist you further. Don't forget to vote the solution.

Regards
Ellin

Posted on Sep 26, 2008

sys_admin
  • 829 Answers

SOURCE: get a paper jam error message despite no paper in

Hi Turn the printer upside down and hit slowly to find any piece of paper then switch on the printer .

Posted on Jan 16, 2010

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You could try gently shaking it and see if anything falls out.

You should also try cleaning it, first maybe with some compressed air, you may have a dirty sensor or something

Another thing you should try is unplugging it and allowing it to reset.

Please let me know how the above work out and I can give you further options to try if none of them work.

Thank you for using Fixya and Have a Great Day!

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