Question about Brother MFC-8860DN Printer

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I can not send fax. it say poor line and out of memory

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: OUT OF MEMORY

Try this - Download uninstall software ulitity from Brother website
then unplug your printer power and plug in
it will then work fine.

Posted on Apr 14, 2008

JEFerrer
  • 87 Answers

SOURCE: my brother mfc-490cw I can't send or recieve faxes.

According to the User's Manual for the Brother MFC-490CW:

  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

Posted on May 05, 2010

  • 4044 Answers

SOURCE: Poor line condition / out of memory when

That is a problem with your phone line. Get a line filter from Radio shack and install it between your wall socket and the fax. This should solve teh issue.

Posted on Jul 12, 2010

nonontech
  • 4737 Answers

SOURCE: NG: Poor Line Condition / Out Of Memory

This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:

  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.


If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Posted on Aug 15, 2010

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1 Answer

OUT OF MEMORY


Hello laray7813,

Please visit this link to know exactky what NG means and how to solve it.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000200/000009/faq000209_000.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=12

If this dosent work, let us know and we will find other solutions,
Dahaka

Jul 22, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

My brother mfc-490cw I can't send or recieve faxes.


According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

May 05, 2010 | Brother MFC 490cw Color Inkjet...

1 Answer

Trying to send a fax error: Poor line condition/ Out of memory


Make sure by making a copy that your scanner is OK, streaks or black bands won't send properly and you need a new scan assembly, Poor line condition is just that, you need a better line or cable, If you go to fax settings and turn off error correction mode it sometimes helps as well.

Feb 01, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

Our MFC 7840 printer when faxing keeps saying


Depending on your location the line coulod well be poor quality for a sensitive fax. Any spurious sounds on a fax line will cause it to fault.
May I suggest you try the fax on the mainline first before assuming the unit is at fault.

Length of line from point a to b can also reduce the efficiency of signal. It may sound ok to the ear, but resistance may be the factor in reducing the level of the tone that the fax requires to hear and then activate send or receive.It reports poor line condition and even poor memory because it keeps loading to send.

If it does it on the mainline as well then I would be considering a technical call for help. There may be a fault in the unit.

please rwte my help++++Thanks for using FIXYA

Nov 24, 2009 | Brother MFC 7840W Printer

1 Answer

MFC-440CN PRINTER fax error


Plug a phone into the line and listen for static. Too many phones on the line, bad lines,etc, can cause a poor line condition. Try the unit directly into the phone line, no answer machine or anything else on the line. Maybe the memory thing is it has a lot of faxes that it hasn't been able to send.

Apr 29, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

Memory full


my machine says the memory is full.
also states.
NG poor line condition.
I cannot fax anything out.

Aug 12, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Can not send fax


Call your telephone provider. There may be noise on the line. Ask you telephone provider to perform a line check on your line. If there is a problem they can fix it on their end. Worst case senario, they come to location as you have poor lines or old lines into your home.

If you have Vonage or Comcast Digital phone service, you will want to slow down your modem speed on the fax machine. Your manual should show you how to do it.

Jan 09, 2008 | Brother MFC-8460N All-In-One Printer

1 Answer

Sending Faxes


This could be a cable fault. Get BT to do a line test for you (this is free). If that is OK, change the telephone cable. Perhaps this is on an extention cable? Remove it.

Aug 17, 2007 | Brother IntelliFAX 4100 Laser Fax

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