Question about HP PhotoSmart C4385 All-in-One Printer

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Carriage Jam Clear Carriage Jam - HP PhotoSmart C4385 All-in-One Printer

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Open cartridge door. Put very thin oil on the carriage shaft(silver bar that runs through the catridge holder) on either sides of the cartridges .



Good luck

Posted on Apr 24, 2010

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Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

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1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

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1 Answer

My hp photosmart printer is saying Error carriage jam, open dorr clear carriage jam and then press Ok to continue. Which door should I open and how do I clear the carriage jam? Linda


Without any paper in the machine I would try powering off and powering on. Lifting the scanner lid will clear so the carrige goes back to the correct side of the printer. Even rebooting the printer and loading the software will sometimes cause the carriage to go back to where it was supposed to be.

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2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage Jam


>follow the steps on this link to clear carriage jam on your printer
>please inform me if this has resolved your issue.thanks
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00243856&cc=us&lc=en&dlc=en&product=421139

Sep 29, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

HP 6110xi -clear carriage jam


LOOK BEHIND THE CARRIAGE IS A SEE THROUGH CALIBRATED RIBBON WHICH NEED TO CLEANED, IF IT DOESN'T WORK THE SENSOR BEHIND THE CARRIAGE MUST BE CLEANED

Nov 06, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Hp officejet all-in-one 6210


printer jerking and message says carriage jam and everything is clear, but paper goes in sideways.

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2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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3 Answers

Officejet T45


My problem is that it is saying open cover: Clear pen carriage jam, then press enter... what is that?
and the carriage is stuck at corner

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