Question about Acer Aspire 5630 Notebook
My Aspire 5630 laptop keeps shutting down unexpectedly. When I try to start it normally, sometimes the desktop will load, then it will shut down. Sometimes it will shut down right when the black screen with the Windows icon comes up.
I called customer support and they had me do a wipe of my computer - a system reset. That worked and I was able to successfully use the computer for a little while, then it shut down and I started having the same problems all over again.
The weird thing is I can access everything in safe mode - if I start Safe Mode with Networking I can access the internet and my files. No sound though, of course.
So any ideas as to why my computer keeps shutting down on me? I think it could be a battery issue, but I am not sure. Thanks for your help.
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Posted on Jan 02, 2017
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