Question about Hotpoint HSS25GFP Side by Side Refrigerator

1 Answer

Hear fridge/freezer running but not freezing & not cooling @ 9.

Hi. We noticed a problem when our ice cream was not freezing and things were thawing in the freezer. I noticed in the back of the freezer wall there was a coating of snow. The refrigerator has gotten warmer than usual and I do not feel cool air coming out of the top vent even though I set it at 9. Normally, the setting is at 4 and that has been sufficient. Please advise. Is resetting a possibility?
Thanks

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Hotpoint Master
  • 43,501 Answers

Hi,
As the weather is getting warmer for many people their freezerHear fridge/freezer running but not freezing & - 2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r4588788-refrigerator_or_freezer_not_cooling_or

http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Posted on Apr 23, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fridge warm and freeze cold


Rachael, I recently had a similar issue. Unfortunately, the problem you describe could be related to several components & sensors that could have failed which cause similar symptoms. There are a few things that you will need to start with in order to best lead you in the best direction for repair. First, ice building up says that there may be a problem with the auto defrost cycle. Usually a sensor that sits on the evaporator in the freezer side. You want to start with actually measuring the temp in the freezer and the fridge. If you can, remove items, turn fridge off & then unplug fridge from outlet. Let sit overnight with doors open. Two goals, here. One, ensuring that any ice that has formed in the air passages has a chance to melt completely. Second, unplugging the fridge helps "reset" the control module. You stated "hearing the motor" working. Do you mean the compressor or the fan in the fridge. IMPORTANT, you need to make sure that when the fridge is "running" that you can feel air blowing in the freezer & fridge section. Do this before turning off & unplugging. Lastly for now, did anything out of the ordinary happen before you noticed improper operation?

Jan 15, 2014 | Frigidaire Refrigerators

1 Answer

Freezer is not freezing some items and not freezing some. Ice Cream is not freezirng, sausage & hotdogs are not freezing. Ham is not freezing, etc. There is no food blocking vents. I tried to...


Hi, The freezer is not staying cold enough...ice cream takes colder temps...
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Aug 02, 2011 | Whirlpool Refrigerators

1 Answer

Our sub zero seems to defrost in cycles. Not sure why ice cream melts in there while other meats remain frozen. Is this an expensive problem?


Hi,
The defrost may be lasting too long....and ice cream is always the first thing to melt... you need at least 10 F to keep ice cream hard...
Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Sep 08, 2010 | Sub-Zero Freezers

2 Answers

Fridge and freezer doesnt seem cold enough. Things are cool but not cold. Ice cream is not as hard as usual (soft but not melted). Ice maker not making ice. Adjusting thermostat doesn't seem to make a...


Please check the timer the thermostat and the heater for the auto defrosting to work. Switch off the fridge and after all the frost has gone off switch on to see if the sooling returns . If so you can be sure that the timerr does not work and so reduces cooling on frosting. If there is still no cooling then you will need to check onthe compressor and the gas pressure. Get help to confirm and take an estimate before attempting, get an warranty assurance for work. Hope you try out and see first.Good day

Aug 10, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The freezer has been melting ice-cream


The first thing to do is, give it a FULL DEFROST, the old fashioned way. set it for defrost or unplug it and melt all of the ice out of the air tunnels below and behind the freezer. In the refrigerator section, you will find a hole that you can stick your finger into, normally in the wall next to the freezer. This has the defrost timer in it. Give it a full turn CLOCKWISE to make sure the contacts aren't stuck. When you are sure all the ice is melted and the water has been dried up, power it back up. It will run properly if nothing actually went bad. The next step, if it doesn't work right, is to replace the thermostat.

May 27, 2010 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

2002 GE Artica Fridge stoppped cooling and freezing.


Hi monica ,
the heating element in your freezer might be bad or the thermostat. that is way your freezer is not melting the ice inside and the noise that you hear it's the fan that prob' tuch ice or also is getting bad.
let me know if you need more help...

Jan 08, 2010 | Refrigerators

3 Answers

Refrigerator not that cold and freezer not freezing well


between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.

Jun 05, 2008 | Kenmore 64802 Top Freezer Refrigerator

3 Answers

Freezer not freezing, fridge section not cooling


the problem you have sounds like the defrost heater is not being activated causing the evaporator to choke up with ice which will therfore restrict the airflow through the cabinet,
to resolve this problem you are best to defrost the unit and replace the thermal fuse for the heater' and the defrost sensor, both these parts are located behind the evaporator cover inside the freezer.

hope this is of help murdozzz2

Dec 08, 2007 | GE GSS25SGSSS Stainless Steel Side by Side...

Not finding what you are looking for?
Hotpoint HSS25GFP Side by Side Refrigerator Logo

791 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hotpoint Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Sal DeAngelo

Level 3 Expert

2183 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Hotpoint Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...