I have the same problem, I have done what the book says but no luck yet. Have you figured out what happened? And do the experts really check the questions? Cause I asked a question awhile ago, and no answers. Help!
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Usually due to overload...too thick fabric, thread jam...motor cuts when it senses it is being asked to work too hard
leave a few minutes and try again...also check for thread jammed somewhere in moving parts
Place the cone of thread on your right, at the back of the machine. Bring the thread up and behind the bobbin winder spindle. (where the bobbin sits) Place the largest spool cap on the empty horizontal spool pin and take the thread through the hole of the spool cap. From this point thread the machine normally. This and many other common questions are found on this link click here http://www.babylock.com/support/FAQ/?FAQ=2 If you have any further questions message me back Thanks Rick
Have you reset the tensions for this machine, look in your manual and follow directions. If this is an Elegante there is also a set of instructions on the machine. On the LCD screen there is a picture of a sewing machine with a question mark, touch it, find Troubleshooting and touch that then find the problem you are having and read. If this does not help take it to a Brother dealer and have it reset so as to keep you machine in good running order.
The reason you are getting this messege is because something is in a bind, could be a shaft or even on of the step motors. You will need to get in into your local Babylock Dealer and they will be able to find the bind fairly easily.
I personally have 25 years working on Babylocks and am familiar with this problem
I'm not sure which thread you are referring to, its either the bobbin thread (under) or the needle thread (above.top) I'm sure you can find some helpful advise here on the baby lock site http://www.babylock.com/support/faq/?FAQ=10