Question about Wacom CINTIQ 18SX GRIP PEN (UP911E18SX) Digital Pen

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My pen does't work. When I tap on the screen a LED flashes like it recognises the pen, but it just doesn't function at all. Any ideas??? Thank you very much!!! Isaac

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Hi,

Not sure how old it is. If its over a year old than you need to replace the nib. Please check the video bellow which help you to troubleshoot the pen:

http://www.wacom.com/downloads/videos.php?id=72

Thanks for contacting Fixya and please accept the solution if it has helped you.

Posted on Apr 22, 2010

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Posted on Jan 02, 2017

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