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Computer shuts down periodically with error message

Error report was sent to windows and they said problem was caused by windows R WDM driver for realtek ac 97 (alcxwdm.sys)

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You have one of two reason for this problem. The AC97 is your sound device in your PC. When windows went to use the AC97 either the device it self is defective or the software somehow became corrupt.
Lets check the driver in your PC. Left click the start button, slide up to & open control panel, open System icon. System Properties window will open. Click the hardware tab, than click the device manager button. Scroll down to the + sign next to Sound, video and game conreoller. Do you see a yellow ! point any where? If your answer is yes than your sound device AC97 needs the driver software re-installed. You did not post the model number of your PC or the manufacture's name for your PC.
Ex: Acer, Dell, Hp ect.
Model numbers ex: Aspire E500, Inspiron 530, Pavilion a6450z ect.
With that information I can go to their web site & find your correct (possible updated) software for your AC97 sound driver.
I can guid you to the web site & have you download the driver software & save it on your PC. (untill than).
Your PC came with a manual & Cd's. You can load each cd & search for the sound driver for your AC97 sound card. Once found you can install the sound cards software for your version of windows.
If you post the requested information I will find your needed software.

If you have more questions feel free to ask.

Have a great weekend!
Mike

Posted on Mar 22, 2008

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Posted on Jan 02, 2017

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I have been using windows Vista for about 2 months and I shut the computer one night and now it states the validation code is invalid


If, when you try to activate Windows Vista on a computer that was obtained from an OEM, you experience one one of the following symptoms. Error message 1
Error Code: Invalid Volume License Key
Error message 2
Error Code: 0xC004F059
Description: The Software Licensing Service reported that a license in the computer BIOS is invalid.
You receive the following error message:
Error Code: 0xc004f035
The Software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key. Article KB94962 will help you. If the following error code or error message appears when users try to activate Windows Vista The activation key You typed is invalid This TechNet thread may prove to be of help. If you face Volume Activation error codes on Windows Vista-based computers, KB938450 will help you troubleshoot them.If, when you try to activate Windows Vista on a computer that was obtained from an OEM, you experience one one of the following symptoms.
Error message 1
Error Code: Invalid Volume License Key
Error message 2
Error Code: 0xC004F059
Description: The Software Licensing Service reported that a license in the computer BIOS is invalid.
You receive the following error message:
Error Code: 0xc004f035
The Software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key.
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If the following error code or error message appears when users try to activate Windows Vista
The activation key You typed is invalid
This TechNet thread may prove to be of help.

If you face Volume Activation error codes on Windows Vista-based computers..

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MAC PRO dual2.3- freezes, gray screen crash, freeze with hi fan mode,kernel panic reports, all require start button shut down. Some forums suggest ATI card failure. I'm lost.


All computers will shut them selves off or crash when fans are failing, or have failed. Cooling fans are plugged into the motherboard, and firmware on the MB keeps track of the system fans, along with everything else. If a system fan is failing, or has failed, the signal is sent to shut down. Some PC's will shut down cleanly, others give error messages, and some just freeze up. Of course, Bad RAM, video cards, and hard drives with bad sectors, can also cause problems like you have discribed.
I would write down any error messages, and beep codes, and then look them up online for a place to start.

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PC shuts down when camera is connected


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Dll driving me nuts


Hello EricS777

The part where it looks like your xp stuff and vista stuff switch drives is normal. Only the Operating System associates the hard drives by letters this does not mean your hard drive files are switching. This happens because D: drive is Root of Vista OS and Root of any OS in windows gets the C: drive lettering.

dwwin.exe, drwtsn.exe dll is the "Microsoft Application Error Reporting" tool.

I think the message means that something is crashing during system shutdown. When the crash occurs the OS launches dwwin.exe to report the error, however the windows operating system is shutting down and so the application can't launch make the system lockup or hang.

Your problem isn't with dwwin.exe, you need to find out what is actually crashing at shutdown.

If you can`t find out what it is, try going to Administrative Tools/Services and disable the “Error Reporting Service”. You don`t want that running anyway.

Also right click My Computer/Properties/Advanced/Error Reporting
Put a check at both
Disable Error Reporting
But notify me when critical errors occur

Then, if that was the cause and the message stops, we`ll have to try to identify the cause.


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In win set up


hi im josh in cebu phils. friend try this stuff to help you solve the problem.
This is a new error message in Windows XP that is displayed after you've had a program crash. (In Windows XP—in most cases—a program crash doesn't crash the entire operating system.) The message goes on to tell you that a log of this error has been created, and then prompts you to "please tell Microsoft about this problem." If you click the Send Error Report button, your computer will connect to the Internet and send the aforementioned error report to Microsoft. You also have the option to not send the report.
What happens when you click the Send Error Report button? Well, you can see for yourself by clicking the "To see what data this error report contains, click here" link. Windows will now display a totally incomprehensible collection of technical information that doesn't tell you diddly squat.
The big concern, of course, is how much of this information is technical and how much is personal; most users don't want to send Microsoft any more personal data than they absolutely have to. Microsoft says that they don't intentionally collect your name, address, email address, or any other personal information—however, the error report itself might include data files that contain this type of information.
So, should you send the error report? I'd recommend not, as you don't directly benefit from it; Microsoft uses this information for future bug fixes, not to help you with your specific problem. Just click the Don't Send button and continue with whatever you were doing before the message appeared.
By the way, if you get this message every time you turn on your PC, you need to update your version of Windows XP with Service Pack 1. This is a bug in the original Windows XP code that affects a small number of systems, and was fixed by Microsoft in SP1.
Unmountable boot volume This message is generated when certain Windows XP files become garbled, making your hard disk inaccessible. The solution is to use XP's new Recovery Console utility to repair the installation. Follow these steps:
  1. Reboot your computer using the Windows installation CD.
  2. When you see the Welcome to Setup screen, press the R key on your keyboard to start the Recovery Console.
  3. You're now presented with a command prompt. Enter chkdsk and press Enter.
  4. Enter exit and press Enter to quit the Recovery Console and restart your computer.
If this doesn't fix the problem, restart the Recovery Console and run the chkdsk /r command.
Windows protection error This error typically occurs when your computer attempts to load or unload a problematic virtual device driver (VXD). In most cases, the problematic driver is mentioned in the error message; in other cases, however, you'll have no clue as to what is causing the problem.
If you can track down the driver causing the problem, you can usually fix things by reinstalling or updating the driver, repairing any damaged Registry entries, or eliminating any driver conflicts.
good luck friend.

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Continuous BLUE SCREEN after sp2 install.


After you upgrade your computer to Windows XP, you might receive the following Stop error message when the computer starts: STOP: 0x0000007E (0xC0000005, 0x804E518E, 0xFC938104, 0xFC937E04)
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

WUSB54GCx86.sys- Address 92D89498 base at 92D7c000, Datestamp 45c04cc9 Note The parameters and file names in this error message might vary, depending on the cause of the Stop error. The file name in the second line of the error message, WUSB54GCx86.sys, is an example of a driver file that might be causing the error.

This article discusses seven methods for resolving the problem. The first method is designed for beginning to intermediate computer users. The other six methods are designed for advanced computer users.

Because this article contains steps that involve restarting your computer, you might find it easier to follow the steps if you print this article first.


CAUSE
This issue might occur if a system thread generates an exception that the error handler does not catch. This exception can be caused by any of the following: • If this issue occurs after the first restart during Windows Setup or after Setup is complete, the computer might not have sufficient hard disk space to run Windows XP. • The computer BIOS might be incompatible with Windows XP, or it might have to be updated. • The video adapter drivers might be incompatible with Windows XP. • A device driver or a system service might be damaged. • If the issue is associated with the Win32k.sys file, it might be caused by a third-party remote control program.
Use the Windows Error Reporting tool loadTOCNode(2, 'resolution'); You can use the Windows Error Reporting tool to send information about the error to us and to obtain information about any available fix or workaround. Follow these steps to use the Windows Error Reporting Tool: 1. When the Windows Error Reporting window pops up on your computer, click Send Error Report to send the error report to us. 2. In the confirmation window that appears after you send the error report to us, click More Information. This helps you find any available fixes for the problem or information about how to work around the issue. 3. If a fix or a workaround is not available, you can use the "Advanced Troubleshooting" section to try to resolve this issue. If you are not comfortable with advanced troubleshooting, you might want to contact Support. For information about how to contact Support, visit the following Microsoft Web site:

Method 1: Make sure that you have sufficient hard disk space loadTOCNode(3, 'resolution');First, make sure that you have sufficient hard disk space. The Stop error can be caused by insufficient hard disk space.

If you can use safe mode or the Recovery Console to start the computer, delete any unnecessary temporary files, Internet cache files, program backup files, and files that contain saved file fragments from disk scans (.chk files). You can also install Windows XP on another hard disk that has more free space.

If you cannot start the computer, go to the next method to update the computer BIOS.

Method 2: Update the computer BIOS loadTOCNode(3, 'resolution');If freeing space on your hard disk did not resolve the problem, the BIOS might have to be updated. Use the hardware and software vendor contact information articles that are listed in the "References" section to contact the computer manufacturer to obtain the most recent BIOS update.

Note When you update the BIOS, you might have to disable BIOS memory options, such as caching or shadowing, temporarily.

Method 3: Disable or update device drivers loadTOCNode(3, 'resolution');If you have updated the BIOS successfully and the problem persists, the video adapter drivers on the computer might have to be updated or disabled. Follow these steps to troubleshoot the video adapter drivers: 1. If a driver is listed by name in the Stop error message, disable or remove that driver. • If the error occurs during the startup sequence and the system partition uses the NTFS file system, you might be able to use safe mode to rename or to delete the faulty driver. • If the driver is used as part of the system startup process in safe mode, you must use the Recovery Console to start the computer. 2. If the Stop error message does not indicate a specific driver, update the video adapter drivers to the latest versions. 3. Disable or remove any drivers or services that you recently added. 4. Check the Microsoft Hardware Compatibility List (HCL) to determine whether the PCI devices in the computer are compatible with Windows XP. For information about the HCL, visit the following Microsoft Web site:http://www.microsoft.com/whdc/hcl/default.mspx

Method 4: Remove unsigned driversIf you have updated the video adapter drivers and the problem persists, or if you cannot start Windows in safe mode, the problem might be caused by a different, unsigned driver. Remove all drivers that are not digitally signed by Microsoft. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

316434 (http://support.microsoft.com/kb/316434/) How to perform advanced clean-boot troubleshooting in Windows XP

Method 5: Remove all third-party drivers loadTOCNode(3, 'resolution');You might be unable to determine which third-party driver causes the error. If removing unsigned drivers does not resolve the issue, try moving all third-party driver files from the %Windir%\System32\Drivers folder to a different location. Follow these steps to move the third-party driver files: 1. Use the Recovery Console to start the computer, or start the computer from a different installation of Windows if you have performed a parallel Windows installation. 2. Create a temporary folder to hold the driver files. For example, you could create c:\DriverTemp. 3. Move all files that do not have a creation date for Windows XP of 8/13/2001 from the %Windir%\System32\Drivers folder into the temporary folder that you created in step 2.

Caution If the computer relies on third-party IDE or SCSI controller drivers for correct operation, you must identify those driver files and then leave them in the %Windir%\System32\Drivers folder. 4. Restart the computer. 5. Continue the Windows Setup program. You can add the driver files back to the computer one at a time to identify the faulty driver.
Method 6: Remove third-party remote control servicesIf you still have the problem after you use the previous methods and the Stop error message contains the Win32k.sys file name instead of a driver file name, the problem might be caused by a third-party remote control program. To remove the service, use the Recovery Console to start the computer and then delete the third-party remote control service file.


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Catalyst driver


You should always choose the newest one. There is no reason it should not work. Try updateing all your programs and drivers.

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