Question about Webroot Spy Sweeper (spysweeper) for PC

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Downloaded new version

My spy sweeper says damaged on installation. started over but same result.what should i do. thanks

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  • 233 Answers

Did you close out all open programs in the taskbar, before installing?
You might try doing a defrag SEVERAL times first, and a scandisk.

Posted on Mar 26, 2008

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I right click on the webroot icon and select home. it displays loading ... please wait. a short time later it displays an error has occurred. any advice would be appreciated. Michael.


I used to work with spy sweeper very often at my old job and I ran into this every now and again. Generally Spy Sweeper would need to be re-installed, or installed over to fix this. I recommend going to their website, and downloading the most recent version of the software. You should then be able to install the software, and it should turn your spy sweeper off and write over the bad files. If this doesn't fix your issue, I would recommend uninstalling your current version of SS w/AV and then once again installing from the website.

Mar 26, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Spy sweeper is trying to load but all it does is run and will not complete


hello, if spy sweeper is not being completed, may be because there is another security software in the computer, and if the purpose of installing of this program for to remove a infection that it inside the computer, maybe that is why it is having a problem. and also if this is a download version make sure that you save the file 1st before installing it. Thank you for using Fixya

Mar 05, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Purchased new pc w/windows 7 os. installed spy


In order to solve this problem you have to solve this problem
you have to uninstall Spy Sweeper.before that you open taskmanager and in the process tab,click on the respective process of spy sweeper
and stop it.Then you could uninstall it from your pc.

Then install Spy Sweeper from your cd.

Feb 07, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Compatability issue


On Feb. 12, 2008, Microsoft released an update that fixed the recent compatiblity issues between Windows Vista and Webroot Antivirus/Spy Sweeper that were a result of a previous Windows Jan. 8, 2008 update.
Recommended Fix:
To fix this issue, update your copy of Windows Vista with the latest updates available as of 2/12/2008. For many users, Windows Vista will update automatically at its next scheduled time, but the update is also available as a manual download. See below for instructions on how to update Windows Vista.
We also recommend updating your copy of Webroot Antivirus/Spy Sweeper. The latest version does not experience any compatibility issues and it is generally recommended that you update your software to the latest version in order to ensure maximum security and protection of your PC.
Click here for help on how to update Webroot Antivirus/Spy Sweeper.

Sep 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Installing a new antivirus program


if you know registry editor then go regedit find all webroot stuff and delete

Jul 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

The driver is blocked due to compatibilidad issues


Check that your Windows version is compatiblw with that version of Spysweeper. If it is, then .....

Re-install the Spy Sweeper again as there could be an installation error due to registry-based problems ( do not tinker with the Windows Registry ). You should be getting a good scan again if that installation is successful!

Check that your Windows version is compatiblw with that version of Spysweeper.

Feb 27, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Webroot Spy Sweeper


It doesn't really matter which version of Spy Sweeper is on the installation disk, as long as the subscription associated with its product key hasn't expired. Spy Sweeper will immediately update to the current version after you install it.

The clock starts on your one-year subscription when you enter the product key during installation. If it's a 3-machine license, then the clock starts on all 3 copies when the first one is installed.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Previously owned Spy Sweeper


See if you can run the program from folder,should be a .exe file,
if it runs check the version under the help tab,,,if not you have to delete it and you have to delete the keys in the registry,if you don't know how to do this, do a search for webroot ,or spysweeper with windows search,and look for the installer it should say spysweeper
install or setup, reinstall the program and then uninstall it with its own uninstaller,, the file is (unins000.exe)only uninstall if this version is older that the disk you received.

Dec 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep after subscription renewal and upgrade to 5.5


Hello,i have been reading your problem....This is simply because you have too many anti-virus programs running all at once.... I reccomend you remove the other 2 anti-virus software....

thanks for your question,
have a nice day....

Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Not happy with spy sweeper


hey run cccleaner .com free tool remove it all run cc cleaner and ace utulties ok free tools online ace is 30 days but gets all old crap out great tools then go to spysweep web site dl latest verison save then install it ok update it eneter your keys thats iit

Jan 18, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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