My D Drive has stopped working, it simply doesn`t recognise any disks, when I click on the drive it says "insert Disk in D Drive"
The system info says the device is working properly, I have tried uninstalling and re-installing but still nothing. Can anyone suggest anything. Thanks
Hi luggina so u have a problem with ur cd rom did u check with ur cd ar they clean if that so try cleaning ur optical lens just open the door of ur cd rom drive take a tissue hold the end of it take spirit or a cleaner and just clean on ur optic then check if it still have apro u may check with ur hardware tech
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The driver for your CD-ROM needs to be UPDATED. click start, then control panel, click performance and maintenance, then click system, click the hardware tab, then click DEVICE MANAGER.under the CD/DVD ROM DRIVES, your CD-ROM should be listed. It may have a "?" mark or "!" to show the driver is out of date. If so, then right click on the device, click the "driver" tab, and click update driver. If the driver is updated, but the CD-ROM is still not functioning, follow the same steps, however; when you right click the device and enter the properties, instead of entering driver, click the "PROPERTIES TAB: and UN-CHECK the box in the DIGITAL CD PLAYBACK. If that does not work, then search online for a driver that is compatable with your windows system,
The drive has NOT been able to read the directory of the disk you put in.
Disk may be a DVD which your drive may not be able to read.
Disk may be a DL DVD (double layer) whcih your drive may not be able to read.
The disk might be a BluRay which your drive may not be able to read.
Your drive may be defective or have a dirty read head.
go to dell website
1. look for latest BIOS upgrade for your model
2. look for latest driver update for your cd model
go to Device Manager
a)look for conflicks (yellow triangle with exclamation points)
b) uninstall these devices
c) windows will automatically install them when you reboot