I AM HAVING PROBLEMS WITH THE PUMP CLICKING LIKE A PEBBLE IS INSIDE OF IT. I OPENED THE DRAIN AND DRAINED ALL THE WATER AND THE BLACK THING ATTACHED, WHICH I THINK IS THE PUMP, I TOOK OFF AND THERE IS NOTHING INSIDE LOOSE, THERE REALLY ISN'T MUCH TO IT. WHAT IS WRONG WITH IT, DO I NEED A NEW ONE AND IS THE BLACK THING A PUMP???? THE WASHER WAS FLASHING F2 AND SUDS AND MY SON LEFT SOME BB GUN PELLETS IN HIS PANTS POCKET AND I THOUGHT THAT WAS THE PROBLEM BUT THERE WERE NONE IN THE HOSE. MY HUSBAND IS A **** AND LEFT ME AND MY TWO KIDS AND I HAVE TO GET THIS THING WORKING WITH AS LITTLE COST AS POSSIBLE. PLEASE, PLEASE LET ME KNOW WHAT I SHOULD DO.
CRAZY IN TEXAS
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Re: pump making clicking noises
The pump is located behind hte lower acess panel on these machines, witha removeable button trap for collecting these very items from falling into pump assy itself.if thats what youve already cleand out then i would imagine perhaps there s stuff caought between the tub assy's and not in pump at all. without powring up can you spinn teh inner tub assy fast enough to generate and noises?????F-o2 ans sud.. are signs of clgged drain line-drain pump ar a build up of suds in teh machine itself. you MUST MUST use an HE dtergent for his machine to perform correctly
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You may have a blocked or jammed drain pump filter.
Check the drain filter as described in the manual. Access is via the small hatch at floor level. Make sure the machine has as little water as possible, because it will empty via the pump when you check the filter. Lean the machine back against the wall to help contain what water is in the machine.
Unscrew the pump filter, check and clean. Also check that the impeller is not jammed by a coin or a hairclip or similar. (That could be the clicking noise.) Replace filter and test. Sometimes the impeller comes off the pumpshaft. In this case the pump motor would need to be replaced by a serviceman...
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked • Check the electrical connections at the pump and make sure the pump is running. • Check the drain pump filter for foreign objects(located, and mounted on the actual pump) • If the above does not correct the problem replace the pump
I would guess that the impeller has come off the pump motor shaft. You can disassemble and push it back on, but it will come off again. I don't know if some type of adhesive would work, but I just replace the pump motor. Drain water from small drain hose (or by removing filter) Remove the screw in the plastic recess by the filter, then use a putty knife on the left or right side to pop out the recess. Remove two more screws holding pump body to front frame of washer. Pull washer about 18 inches away from wall and tilt it back to lean against wall to allow access to the pump through the large rectangular hole in the base of the washer. There is a plastic locking tab holding the pump body to the plastic washer base, but don't worry if you break that, as the screws (removed earlier) will hold the pump back on just fine. Pump motor is held onto pump body with three more screws. Replace pump motor with a new one and reassemble. On a difficulty scale of 1 -10, this one might rate a 4.5 or a 5. Not too bad.
Leaking is rarely, if ever, caused by the drain pump. Small leaks can come from using too much soap, which backs up in the dispenser area and leaks down inside the machine, or larger leaks from a cut in the door gasket.
REMOVE DEBRIS FROM PUMP LOCATED INSIDE WASHER ,, REMOVE 2 SCREWS HOLDING BOTTOM PANEL,, PUMP IS PLASTIC TURN COUNTER CLOCK WISE AND REMOVE DEBRIS,, BE CAREFULL HAVE ALOT OF TOWLES STILL HOLD 3 GALLONS OF WATER
check the drain hose to make sure it is not kinked or obstructed, make sure that the connections at the water pump are tight, check te pump for any foreign objects, if all is good with these test replace the pump.
the f code is telling you that there is a long drain time a blockage, if all is good in the drain line then if the pump is running, then if nothing is found in the pump foreign then the pump has a problem
Likely has debris in the filter. Open the bottom access panel (3 screw on bottom front lip) open the filter access and be ready for some water spill ,have towels. clean and check the pump impellers for freedom of movement. if you still have noise after this you may have to go deeper past the pump and remove the hoses as the debris can be past the pump now. Or take the machine outside and run water up the pump using a water hose to clear it. be inventive
The problem most likely is something stuck in the water port of the drain pump. My machiine would not empty once and I found a 12 penny nail that had made its way from the drum though the drain line to the the pump, where it was wedged against the impellers that spins to draw out the water through the pump. The pump is located in the front right bottom of the machine and accessible by reoving the lower front panel, It is held in place by 4 small screws and is connected to the drain lines. Disconnect the plug for the outlet, then disconnect the power connection from the pump. Disconnect the drainlines after removing as much water possible from the drum as the water will come out of these liines when you remove them. Remove the pump, open the cover to see the impeller and hopefully the bobby pin, nail, screw, or whatever else is stuck there will be visible and easily removed. Put the pump cover back on, replace the drain lines and screws, and reconnect the power connection to the pump. Then do a better job checking your pockets.
You may have something caught in the pump impeller. I have found nails, screws, drill bits, paper clips and other small items that some how make their way past the wash tub and into the drain line. I would inspect the drain pump. Remove as much water as you can. Using a wet/dry shop vac to pull water through the drain hose is the best way to drain all residual water from the pump and drain lines. Remove the inlet line first and inspect the pump impeller. Chances are, you have something stuck causing the impeller to rub against it. If this has gone on too long, you may have some damage to the pump. I hope this is helpful to you.