Question about Canon imagePROGRAF W7200 InkJet Printer
Hello, the ink tubes become empty after some bad prints. i check all the tubes and the 6 valve are clean and good working, so i vacum and check the valves. now i take the ERROR E02520.
how can i FILL the tubes. how they can be fill with a programm? is there a pump under the valves, i don't see electric component in the tank... the open /close lever for the valves works ok. HELP !
An on-line problem solver answered this question for me as follows, and it worked beautifully. I had previously tried just removing the ink cartridges, and then re inserting them, but that did not work.
"This is a somewhat common problem with the metal contacts that connect to the ink cartridge. Sometimes it can be fixed by cleaning the contacts, but other times it requires getting a new ink holder from Canon customer service.
To clean the contacts, you'll need a Q-tip and some isopropyl alcohol (it's important that it is isopropyl and not another kind of alcohol). Pull out the ink cartridges and clean the contacts on each one with the Q-tip dipped in alcohol. In particular, you want to make sure there are no fingerprints on the contacts. Then, turn off your printer and do the same with the contacts in the ink holder in the printer. Once the alcohol has dried on both sides, reinstall the cartridges and give it a try.
If this doesn't work, I recommend calling Canon tech support, so they can send you a replacement part."
According to Canon's instruction manual, you must complete the cleaning in less than 10 minutes. It took me about five. I did exactly the tech suggested, and after turning everything off and waiting a minute or so, I restarted everything, and the problem was solved.
You must be careful though, because if you leave a Canon Pi6600 cartridge out of the printer for more than 10 minutes, not only will the cartridge tray move back to the "off" position (out of reach), but the ink cartridges nossles will dry out and possibly not work. Also, do not "squeeze" the ink cartridges or you will get ink on yourself.
Posted on Jan 10, 2009
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