Question about SanDisk Sansa e250 MP3 Player

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Sansa 250 my computer tells me one of the usb devices attached to the computer has malfunctioned and windows does not reconize it

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  • saxsons Mar 23, 2008

    I had mine connected to recharge and when I came back to it, the screen was black and the computer said it didn't recognize. It suggested to unplug it and replug it in but that has not worked. I cannot get it to turn on at all - "the device is no longer recognized and there is no driver installed for this device". I tried a download from the Sansa site but with it not being recognized, I can't get the mp3 to download the new driver. Any suggestions would be greatly appreciated!

  • Habiebm2 Mar 23, 2008

    While deleting files I recieved a pop up window that said that my Sansa wasn't being recognized or that it had become disconnected. I'm working on this now and will try to help anyone who needs it.

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What i would recommend you to do is to uninstall the device and reinstall it back...tou uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your systemsansa 250 - 1.gif properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer and check to usb mode..it has to be under MTP mode or auto....after you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..let me know the outcome...

Plase rate accordingly
Thank you
Computerrep

Posted on Mar 24, 2008

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1 Answer

My Sandisk sansa 4GB MP3 player is not being reconized my my windows xp.please tell me how to fix it.


go to my computer icon on the desktop---mouse right click----probertiese---device or system . there you can find a solution to all your external devices problems .
rate please !

Jan 16, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Cannot be reconized by computer, ie states no device connected


Try other USB ports on your computer. A USB port behind a PC usually has the most power output. Try a different cable if there's one available, to rule out a cable malfunction. Try another computer.  NEXT - Refresh the drivers STEP 1 - Connect the Sansa player to the PC STEP 2 - Check under Device Manager -> 1. Right-click My Computer, and select Manage. NOTE: The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode.)
See this tip posted here on this site. This might be what is going on with your player.  http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem 
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.  STEP 3 - Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. A brand new Sansa player NOT recognized by the computer when plugged in: This may be caused by one of the following: 1. Minimum system requirements were not met. 2. Corrupted drivers. 3. Computer restrictions. 4. Power issue.   To resolve this issue, try the following solutions: Verify if minimum operating system requirements are met.
Operating systems supported by Sansa players: Windows Vista and Windows XP SP2
Windows Media player supported by Sansa players: Version 10 and 11 Download and install the latest Windows Media Player if it's not installed. 
For MAC users, see Sansa player not recognized by a MAC OS Next Connect the device to the PC in MSC mode View/c200:  Turn on then press and hold the rewind button while plugging to the PC  See List of Sansa players with instructions on enabling MSC mode
If all this has failed - Refresh the drivers
STEP 1 - Connect the Sansa player to the PC STEP 2 - Check under Device Manager 1. Right-click My Computer, and select Manage. SOLUTION 4 - If that didn't work, and you are running Windows Vista, verify if you have Service Pack 1 installed.   If all that does not work - Manually add the hardware driver. STEP 1 - Connect the Sansa player in MTP mode STEP 2 - Manually install the device driver 1. Click Start select Control Panel then select Add Hardware. 2. Click Next to begin the Add Hardware Wizard. 3. Click Yes, I have already connected the hardware, then Next. 4. Scroll to the end of the list and select Add a new hardware device then click Next 5. Select Install the hardware that I manually select from a list (Advanced) then click Next 6. Select Portable Device or Windows Media Device from the list, then click Next 7. Select MTP device, then click Next. 8. Click Next to start loading the drivers. 9. Click Finish to close the wizard.
STEP 3 - Verify if the device is detected properly 1. Double-click My Computer. 2. Check if the device is showing up under Portable devices. SOLUTION 6 - Set user restrictions.
Some computers have user right restrictions that are set to disable access to new hardware. STEP 1 - Log-in as an Administrator STEP 2 - Edit restriction NOTE: Disconnect the Sansa player if connected. 1. Click Start then Run, 2. Type cmd, then the press Enter. 3. After the prompt, type Net localgroup Administrators local service /add then press Enter.
STEP 3 - Reconnect your device




Jan 10, 2010 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My computer doesn't recognize the Sansa. Does any one have a


try this go to my computer then find hardware then click device manager find usb controllers then find the question mark then right click then properties the troubleshoot

Jan 07, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

One of the USB devices attach to this computer


One of the USB devices attach to this computer has malfunction, and windows does not recognize it

May 12, 2009 | Samsung YP-U2 MP3 Player

1 Answer

My computer will not reconize my sansa express and display is brk


What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Jan 28, 2009 | SanDisk Sansa MP3 Player

1 Answer

Sansa c200 will not connect to computer via USB


Try add new hardware wizard.
Once it does not find it.
Tell the new hardware wizard to search for MTP device.

Jan 16, 2009 | SanDisk Sansa c200 MP3 Player

1 Answer

Windows not recognised


Press and hold the lower volume button and plug it in to the computer simultaneously and keep holding the minus button until a box appears where the message of usb device malfunctioned and click on it. Then follow the instructions and it should be recognized.

Jul 11, 2008 | SanDisk Sansa MP3 Player

1 Answer

Tried the solution you offered for c240....


Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver

If that fails, try another USB port on the computer to see if you have more success

Jun 23, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

E260 is not reconize by any computer


What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it on the back of your computer...

Should you have any questions..let me know..
P.S.Please rate accordingly...
Thank You
Computerrep

Apr 22, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sandisk sansa clip mp3 player


I had a similar experience with my Sansa Clip MP3. It wouldn't come on at all, and when I connected it to my computer, a malfunctioning error came up. After browsing the net, I saw a suggestion to fix the problem.

Simply, you must slide and hold the power button for about 15 seconds. This should reset it.
Try to put it on again and it should work! Goodluck!

Mar 07, 2008 | SanDisk Sansa Clip MP3 Player

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