Question about Microsoft Xbox 360 Console

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Clean disc message keep showing up when i start a game i can play every thing but when i start a game itll stop

When the game start you can hear the console slowing down getting ready 2 stop then it go real slow than like 2 minutes later right in between the game then itll cut off

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Umm, just a random suggestion, go to office depot and buy compressed air for like 3 dollars and shoot it into any opening possible. Heh, punch it until it gets red rings and free fix.

Posted on Mar 22, 2008

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6ya6ya
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Posted on Jan 02, 2017

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2 Answers

Xbox 360 not playing games or music from disc drive but faults are not appearing on the screen you can hear the drive start-up and then it just's stop! without reading the disc even when you turn the xbox...


you need to purchase a lazer disc cleaner it looks and works just like a normal dvd disc but it has brushes on it that when put through the player brushes the dust of the laser lens this needs to be done on a regular bases to keep your lazer working to its optimum level and hense fixing your problem.

Or Click here to download repair guide

Jan 04, 2011 | Microsoft Xbox 360 Console

Tip

When you try to play a DVD game on Xbox 360 it tries to play as a movie?


c on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"
THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.
Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

on Feb 18, 2010 | Video Game Consoles & Games

1 Answer

I was playing a game yesterday and stopped for about 2 hours. I then turned my xbox on and put in a movie, started to get the "open tray" message. I tried several other CD's and games but it...


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.
  • Note Use ONLY water to clean the disc.
  • Once the disc is clean, load the disc into your console and see if the disc plays.
  • Dec 22, 2010 | Microsoft Xbox 360 Console

    1 Answer

    Can not play game keep getting an error message


    Have you attempted to try cleaning the eye? If that doesn't work, do other disks play? If not, you may need to replace the eye.

    May 25, 2010 | Microsoft Xbox 360 Console

    1 Answer

    When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


    When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
    SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
    CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
    Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
    Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

    THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

    Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
    NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

    Feb 18, 2010 | Microsoft Xbox 360 Console

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    Call of duty 4 modern warfare disc plays in single player mode, but system stops and says disc unreadable clean disc with cloth then restart the system. i did that still doesn't work


    I had a game that was scratched and didn't work so I found the softest fingernail buffer thing my sister had. Take it and make sure it feels like the face of a id card, not ruff at all , make sure to hold it against the disc so the middle of the nail file(no-edges) is the only thing touching, buff the disc vertically until scratches are less visible, clean of any dust and it should work. Or you can pay for a disk tool or service. Do not use this on blue-ray discs it will erase media.

    Jan 04, 2010 | Video Game Consoles & Games

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    Wii will not play any of my games discs


    Made a video showing how I fixed this exact problem on a Wii.

    Mar 20, 2009 | Nintendo Wii Console

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    Problem can you help and dont say contact Microsoft!!!!


    overheating can cause problems like that, and 360s are prone to overheating

    Oct 12, 2008 | Microsoft Xbox 360 Console

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    Ps3 problems


    Hello,
    When you put in a disc, listen for the disc to start spinning. If you do not hear that then the laser diode has blown out. You will have to get your Blu-Ray player serviced by a pro or Sony. Sony may fix it for free or replace your unit.. They know that the drives are failing. So call them first. If you know how to do it yourself, you will need part KES-400A. If you need any more information, please do not hesitate to hit my "Ask Me" button.

    You can purchase the KES-400A replacement lense and replace it yourself by looking at some videos on youtube.

    http://www.youtube.com/watch?v=bNW1IK0Gyt4

    I hope this helps. Good luck and happy gaming!!

    Oct 05, 2008 | Sony Playstation 3 (PS3) Console

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    Wont play


    same here when ever i put in a brand new game just opened into my brand new xbox it reads for 5 seconds and then says sorry please clean disc and it was clean brand new.

    Jun 02, 2008 | Microsoft Xbox 360 Console

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