Question about Video Game Consoles & Games
The problem is with drive you will have to repair it or get it replaced.Before that you can try some troubleshooting steps:
1)hold down power button for 5 seconds, it resets the unit
2)see if the player tries to read the disc.
Load a disc and listen.Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.
Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.
You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.
If you actually see dust on the lense, then its just that simple. clean, close, play.
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Posted on Mar 22, 2008
There is something wrong with the laser or the motor that spins the
discs. You should be covered under warranty call Sony 1-800-345-SONY.
They will replace your system for you, right now they are very quick 10-14 days tops.
you could also try a DVD cleaner first but I would call sony, let me know if this doesn't work
Posted on Mar 22, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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