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Try to use an old CD...and insert it under the stuck CD...push in slightly while using the eject button...on may models this will release the stuck CD...Hope this helps.
- if you can't remove the DVD inside, there is a small hole besides the eject button if your not using a slot tray DVDrom
- you can stick a hair pin or a small pointed object to manually eject the dvd inside
- hope this work
- after this update your system for disk drivers
It probably will work to boot up your laptop but as the DVDROM is slightly different, you must install fresh drivers. Drivers are available from HP online, you will need the part/model number of the DVDROM. Hope this helps.
Restart your computer and enter set up bios. Try ejecting your dvd rom from there... it that doesn't work, get a pin and insert it in the pinhole on the dvdrom whuile pressing the eject button... that should do the trick!
1. There should be a button in the middle of the CDROM tray, click on it and it will eject the CDROM Tray.
2. Open My Computer> Right click on CD/DVDROM icon & click eject.
Take a metal paperclip, straighten it out. Look on the front of the CDRom tray there should be a tiny hole, insert straightened paperclip and push to eject the tray manually. If the CDRom is hidden behind a flap built into the case this will need opening or removing first. After this if the CDRom fails to eject the drive belt has gone slack, its easier and more cost effective to replace it with a DVDRom or Writer.
Hi Donna, the tray is moved in and out by cogs on a track. Can you see a little pin hole in the front of the unit. open out a paper clip and push it in, You should feel some Resistance! push a little harder and the CD drawer should open out a bit,then carefully pull it out the whole way. use the eject button to close it and open it. if this doesn't work, bring it back to the shop
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