For some reason, no reason why it should anyways, My Zen seems to freeze when the screen goes black and says "Shutting Down" .... it stayed in this screen for once 3 hours... so i have to wait for idol shutdown now. Anybody know how I can fix this? It doesent make any sence.
Well, before mine went kaput I had this happen to me on a cross country flight so I feel your pain. The best thing i can say to do is to push in the reset button and see if it restarts. If it does, great. The only real prevention is to reload the firmware. To reload it I would turn it on while holding the reset button. Once you release the reset button a menu should pop up giving you the option to "format firmware" or something similar to that. Click on that and let it delete the firmware. Go to www.creativelabs.com and get that firmware update from the support section of the website. Download it and follow the installer.
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same thing happens to me - most of the time it will just randomly freeze; occasionally i get an unresponsive black screen. this 24' aluminum imac usually has startup problems also - sometimes it will "gong" and nothing else; sometimes the apple logo will come up and then nothing else; sometimes it will load the logo and then spin for a few seconds and then freeze - the only option is to manually shut down. there is no rhyme or reason to it
It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.
My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.
It sounds like the hard drive is damaged I have a archos 605 wifi it froze up on me so i turned it off and turned it back on and it wouldn't load pass the archos welcome screen come to find out my hard drive was damaged.Hopfully yours is still under warranty otherwise you'll have to send it in and pay to get it fixed but i would say the hard drive is damaged.
I've seen a million reasons why people think their Creative Zens are going to the white screen of death. I've tried a million different things myself in trying to 'solve' the problem. The only quick-fix that has worked consistently was freezing the Zen (in a plastic bag, of course). After freezing it, it always boots fully the first time I turn it on, but your guess is as good as mine as to how many times it will work before having to freeze it again.
PUT THE SQUEEZE ON - CAREFULLY! To me, the problem has always seemed like it had to do with a lack of connection or contact inside the thing. So, my next theory has proved - so far - to work even better than freezing. However, it's a bit of a risk to the LCD screen. I noticed the casing seemed a bit "loose", so I squeeze it (be careful not to break the LCD!!!!) as I turned it on. The first time I did this was last night. The Zen has properly booted every time I've turned it on since then. I've left it for hours and turned it on occasionally when I've thought of it...and presto!
I ASKED AN EXPERT! My brother is an electronics expert. I described the problem to him and asked his opinion. Without going into detail (that I can't remember anyway), he concluded that there are contacts in the casing for the LCD that just aren't quite making the contact.
WHY?! I fail to understand why Creative refuses to do anything about this problem when it seems that it would be a simple fix. I understand that they have more lucrative business to attend to, but selling a bum product and not even acknowledging the problem - much less fixing it - just isn't right.