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When I turn on my mp3 I get a blank screen I get nothing else no welcome no music

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Hi this could be a problem with the firmware depending on what make and model you might be able to reinstall the firmware.
What make and model is it let me know then i can look for you ok

Posted on Mar 22, 2008

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My mp3 is froze and says, please wait........ welcome


i had the same problem so i tried to hack it but theres no way of reseting the software take it back and request a new one this model has alot of issues in the start up menu.....hope this helps

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My mp3 player went blank but its still on


Creative knowledge base gives this answer for blank screen on a Zen MX:
White screens or blank screens could be easily resolved with a firmware reload. The following steps will take you through the troubleshooting steps.
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  2. Make sure that the player has fully charged battery
  3. Finally, perform the recovery tool if the screen still does not display any contents properly through the following site:

    http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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My mp3 player turns on but goes blank as soon as the music comes on.


Change the backlight settings in the Settings menu of the GoGear if the music continues to play when the screen goes dark.

Otherwise, if the music also goes off when the screen goes blank, run a Repair in the Philips Device Manager.

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if you disconnect your mp3 player, does the screen still appear white and can you turn it on or off?
i had the same problem, basically it freezes because it is busy downloading music or placing music where it is suppost to be. but if you cannot turn it off after you have unplugged it, you should take off the back cover and take out the battery. place the battery back in, and replace the cover and it should be able to turn back on without a white screen.

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http://serviceman.site88.net/index_files/MP3Players.htm

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Is your hardrive ok chceck it by listening to it and if you hear a clicking sound then its stuffed. Try reinstalling the CD that came with it and then reload the firware it soud work.

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