Reset didn't do it for me. HP didn't have a solution beyond this and was willing to replace my camera if it was still in warranty period (which it isn't). Suggestion was to purchase a replacement as cost of repair would be more (normal situation these days). They offered a discount on replacements - including a newere model camera. Appears this is a known 'bug' but not significant enough to initiate a recall or other special measure. Unfortuantely internal memory isn't sufficient for my needs so feel a little bummed about having to purchase a replacement.
Hi, try resetting the camera. To reset it, open the battery cover. You should see a tiny hole right beside the battery release switch. Here's the link for the camera rest: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00598200&lc=en&cc=us&dlc=en&product=1154651&lang=en If this does not resolve the issue, you can "live chat" with a HP representative free of charge. Here is the link: http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=camera&productName=HP+Photosmart+R725+Digital+Camera&productCategory=12117&SCOID=82642&PSOID=1155121&aoid=null&lang=en&cc=us
Hope this helps,
Eric
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Card message reads "card unreadable". Have tried resetting the camera, and that did not help. Tried formatting the card. That did not work. The same message is there when I use a new card, as well as a card that already has hundreds of pictures on it.
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