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The issue is the file location on windows. When the error message pops up it should give you the option to browse your computer and find the file. If not find the file and add it to windows media player manually. It should fix the errror. or your computer just hates you lol
more often the not its the cable that is not working, but there are other things you might want to see here. if the printer is not being reconised by the computer then one of these situations may have happend..
1. failed printer controller module (usb port on printer)
2. Bad cable or a cable that is over 3ft in leghts can cause this issue.
3. Software not properly installed or is not comptable with the operating system, Hence windows 7 hates these printers.
please check 1 threw 3 and let me know ether way on your outcome.
for this free support email please do leave some feedback and ratings, thanks
Do you mean the wizard can't find the printer? This is easily solved by unplugging the usb cable and delete the printer (all copies) from the Printer and Faxes section of your OS. If any are grey/offline or have documents pending reboot your computer. After doing this (if you've installed the printer software portion of the disk) the disk should have an option for "find new hardware" or something like that.. wait till it tells you it's searching for the printer THEN plug it in. Also make sure the printer is plugged directly into the computer with no splitters/extentions or usb hubs. This printer in particular HATES that.. shorter than 10 feet cable is handy too. If it finds it windows should go through it's little "found new hardware" deal.. What it does is lets windows find it, then patches the driver windows has.
The bad news first... Vista hates and will not drive cannon products.
The other bad news... Cannon went out of the printer business and never wrote a vista driver.
Now some more bad news... vista is not really as fully developed as the XP os and don't really know if it will ever be, it's pretty, but it's one problem after another.
The solution is either buy new printer/scanner or revert Ur system to an XP os. This is the sort if issue that windows went back to selling and supporting XP.
This is a very traveled road!