The Computer showed windows deactivated mouse or keyboard wouldn"t work.The mouse and keboard worked before being asked for Password.The Password can't be entered.The Computer went into save mode and accidently went into windows service mode.Now the screen won't come on and the Computer won't stop running at high RPM.What do I do.
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Because you need to load the drivers for these devices. Windows 7 should have picked them up if not go to Windows Updates and see if they have provided a download for your keyboard and mouse I'm assuming it is a wireless or a plug and play corded, if that does not solve it for you power the computer completely down remove the power cord from the Power Supply Unit press the power button for about 1-2 seconds to discharge the computer. Make sure you connect both the keyboard and mouse into the correct slots. One is for Mouse and this is usually the green colored slot and purple is the common for the Keyboard slot. Power computer back on and it should pick them up. If not the device may be faulty. Win 7 usually will pick up these devices with ease. Unless the unit is bad itself. John
if you are sure that your mouse and keboard are in good condittion and it is all ps2 port type the problem maybe the system driver for keyboard and mouse of your operating system, please get an extra usb port type keyboard and mouse and plugged it in to your pc and power it on the usb type keyboard and mouse may refresh the system driver and may read again your ps2 type keyboard and mouse.
If you can bott the computer normally and don't have to type a password in, then go the control panel and then choose device manager. Scroll down to the mouse and keyboard plus signs and right click on the mouse and keyboard one at a time and select uninstall. When the original mouse and keyboard have been uninstalled, reboot the computer. When Windows starts back up it will be forced to search for the new hardware and will install the drivers for it. If it wants to search for new ones allow it. If you have to type a password, you will have to go and get a usb keyboard that works off one of the usb ports. If this doesn't work, reboot the computer with the Vista disc in. Click any button to boot from the cd. When the windows files load and windows starts, choose repair, choose the windows installation and let windows search for problems and see if it can fix them. If all fails, go to system restore and back the computer up a few days and let system restore fix the problem by taking you back in time a few.
Are you using windows xp? if so - close the on screen keyboard out, then click on start-run and enter osk and click ok. once the keyboard reopens, click on "keyboard" at the top, and ensure "standard keyboard" is selected. If you hover your mouse over the keys, are you seeing the keys illuminate in blue?
If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.
If it is a USB then it should work with any keyboard and mouse. When you say it shuts off after XP loading screen, does the machine power off? have you tried unplugging the mouse and keybaord and let Windows load?
make sure that you plug in the mouse/keyboard before you turn on the computer and ensure that you have new batteries in both if they are wireless.
You may also need to pair your keyboard and mouse if they are wireless. You can do this by pressing the button on the wireless receiver then pressing the button that is typically on the bottom of the mouse and keyboard. you may need a paper clip to do this because sometimes the button is very small.