Question about Lexmark X3480 All-In-One Printer

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I am a novice. Please reply if you have loads of patience!!! I am trying to scan my sons eye test prescription cos he is in china and nobody speaks english. then i want to attach it to an email and send it to him as his specs are broken. I CANT GET MY LEXMARK TO SCAN OR PREVIEW ANYTHING. HELP PLEASE

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First off, how is the device connected? is it on a USB cable or a Ethernet, if it is set up with a paralell cable it will not scan correctly.
Also, is all the sotware loaded onto your comuter.
You may want to go to the lexmark site, download the all in one firmware and reload it following the setup instructions to be sure all the items on the device are properly loaded.
It would be at lexmark.com. And look for downloads. Then look for your product. A fresh install with the newest software would be the best way to go to be sure everything is in stalled.
Let me know ok? I will help you as much as I can.
Believe me I understand, I have a unique glasses prescription and broke mine a month ago, had to wait a week for them to be made. So I understand how he feels.

Posted on Mar 22, 2008

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Posted on Jan 02, 2017

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