Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Laptop not recognizing mp3 player

Laptop does not recognize mp3 player and the display on the player reads no licence to play this track. It doesn't seem to be charging properly either.

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  • 19,396 Answers

First of all unplug power chord from computer. Remove battery if it is a laptop. Unplug device from usb.
wait ten minutes, plug all back and restart all, see if this work

Posted on Mar 22, 2008

  • 1 more comment 
  • Ginko
    Ginko Mar 22, 2008

    If the reset did not work try this trick: You have to make sure when you power down the Zen, that you do it while the radio is on, apparently this sometimes fix the problem.

  • Ginko
    Ginko Mar 22, 2008

    Naturally , before insisting with solution above ensure that you do not get the message on songs that are copyright protected and you didn't pay the rights, in that case there is nothing to fix.

  • Ginko
    Ginko Mar 22, 2008

    You can also get same message if you downloaded songs from user subscrition account and subscription is expired, in this case you need to pay subscription or monthly fee or download songs again from different service.
    Let me know how it goes

    Regards

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