Question about Creative Labs ZEN V Plus MP3 Player
Usb doesnt recognized by the computer
my player will charge from the pc but i cannot transfer any files as the software is saying my player is not connected when it is, ive tried reinstalling the software but this wont resolve the problem should i return it to the shop as theirs only 2 weeks left on the guarantee ?
I had the same problem but solved it, it seems that the usb driver does not always install with the software installation so you must install using the DEVICE MANAGER make sure first your mp3 player is connected, so ( copy & paste) your software to desktop, then go to CONTROL PANEL, then SYSTEM, then HARDWARE then DEVICE MANAGER, in device manager you should see ( zen v plus ) with a yellow question mark above it, which means the drivers are missing, click onto that and follow instructions to install the drivers which you will find in the software you have pasted to desktop. good luck, tony spain
Posted on Mar 24, 2008
This is a common problem when the battery is completely depleted. You may also see a windows pop up saying that an MTP device is connected. The first thing to do is to let the zen charge up at least some. The second thing is to go into the device manager in control panel and locate the MTP device under portable storage. Then right click on the MTP device from the list and UNinstall. Then, unplug your player, wait a few seconds and plug it in. Hopefully this time your software will load properly and your computer will recognize the zen.
Posted on Mar 23, 2008
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Posted on Jan 02, 2017
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