Question about GE RCA 4-Line Speakerphone

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Intercom feature not working

Just setting up small business the intercom feature is not working between the 2 phones. Line 1 is voice Line 2 is fax and lines 3 and 4 are rollover lines. I had a professional come in aand do all the wiring for me and I am confident he did e/t right. He rx'd the phones and is baffled by the intercom not working. I have already exchnged one thinking it was defective. I am using Nuvox and T1 so no DSl involved. Any suggestions?
K Davis

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  • geekz May 05, 2009

    RCA 2542 phones use a different codec than that provided by SIP providers like NuVox or, in my case, CBeyond. The CBeyond installer said he groaned whenever he saw intercom phones. RCA's documentation is useless, and so is their phone support - they suggested I return the phones for replacement...in one client's office there are 9 of them. I'm not sure if the CBeyond guy was spouting B***S*** or not, but my next step was to call Cisco.
    Anybody else have RCA phones and CBeyond phone service and made it work?


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  • 8 Answers

Is one of the 2 phones transformer plugged into a power strip? If so, try putting it directly into the wall, most power strips do not pass the signal properly

Posted on Jun 03, 2009

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Cant receive faxes. constant busy signal when dialing in.


Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
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The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"

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Avaya / Lucent MLS-12D Partner MLS12D Display Phone - BLACK: when A user picking the Avaya phone up, user don't...


get more lines.
Or check Auto line select.

From ext 10 or 11:
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Good Morning! I work for a small business that has 5 of the GE 2-9451 4 line phones with intercom. We were actually running two businesses out of the same office originally. Line 1 would ring in to...


Hi,

Since you said line 3 was working for #2 company, i will suggest you put the line 3 back from where you removed it from. From the look of things the line might be the only line connected to be functioning. When ever you want to switch line since it is with intercom you will need to switch both side from where it is connected to where it is connected to, so that network connection can be achieved.

And on the other hand, the other line might not be working properly, that is why it was not connected or used.

Take care.

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Hi.
This is done on extension 10 or 11
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"The stick" is a good brand....

All it does is recognize if an incoming call is a fax or a voice call. If fax it would go to a fax port on the stick. If voice, it comes out the voice port which you can call on.

The same rules apply to this line....if something is using it, the next call will get busy......But now you could have the phone company "Hunt" your line 1 to line 2 (fax/dsl) if line 1 is busy.......hence...2 incoming lines....

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How do I change the number of rings on the phone before it goes into voice mail? If I am not beside the phone, after 2 rings it will go into voice mail and I am missing calls. The model is AT&T 974.

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From extension 10 or 11
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1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
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NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

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If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


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