Question about HP Pavilion dv6000z Notebook
When trying to open attachements in hotmail, computer freezes and wont allow to open attachement. Even hyperlinks are inactive. Can you please help?
I have the same problem.
My laptop is a Pavilion dv6736nr 3 months old running Vista and I use Hotmail Classic. Initially it would freeze while opening attachments. Now it happens when I merely select a message. Often I see the comment at the bottom of the screen that it is downloading pictures.
I erased all temp files and ran Regcure. The only way out of a freeze is to use Task Manager and terminate IE. Task Manager points to no one process that is running heavily. I have a lot of phots stored on the PC and i run Family Tree Maker - a genealogical search tool.
I could not find fault log in Windows.
Make firewall disable and tray
Posted on Mar 22, 2008
There aint any faults on your windows, you can try to do a windows update on your vista. upgrade also your IE. download java and also disable addons to your IE. this should help.
im sure you wont have any problems opening attachements after this.
Posted on Mar 22, 2008
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Posted on Jan 02, 2017
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Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.
If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.
You may need new software installed on your computer IE: adobe . direct x , zip for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.
Accessing these files requires action by the sender or forwarding the file to a different email client.
Incompatible File Format
Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.
Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.
Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.
Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.
Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.
This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.
Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.
While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.
Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.
Only attempt to access attachments you trust as safe.
While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.
Send the file to a different email client, and open the attachment using that account instead.
Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.
Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.
Hotmail will not block any file type located inside a compressed archive.
Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.
Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.
Hope this helps
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