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Control board needs to be replaced. Many times the control boards go bad because of a spike in the electrical grid cause by a brown out, lightening strike or even a surge in the power. After the control board is replaced... I suggest using a surge protector on all of your electronic devices including the washing machine.
Does water remain in the machine at the end of the wash cycle? Does the water pump run when it is supposed to? If not, the pump may be jammed with debris or the motor is defective. Can you drain the water by lowering the drain hose to floor level and into a bucket or pan? Does this allow the spin cycle to proceed? It is normal for the machine to test for spin balance (it will agitate further if it is not balanced). Hope some of this helps!
To get out of it you need to press start, the display should go daft. Press start again and the display should settle down. Now press the on/off button and the start button at the same time and hold them down for a few seconds until the display shows d-end or d-off. Your machine should now work. hope this helps.
Check if the drain hose is free, if cycle stops and gives you f12 without draining the water, there is a problem with the drain system.
The Hotpoint should have a removable paner at the back on the lower side. The panel gives access to the pump. If cleaning the drain hose does not solve the problem, the pump must be removed and cleaned or replaced.The repair should be done by a technician.
try unplugging from wall hold down start button for a few seconds leave unplugged for 10-15 mins reconnect and ckif problem still there may be control bd problem ..first call the sales person you bought if from ..some washer have a demo mode for floor display use may be a way to back out of it